Strategic Customer Behavior - Articles - Scientific Research Publishing

Challenges to the Undertaking and Growth of Security and Strategic Studies in Africa (Articles)

Katongole Badhul, Solomom Muchwa Asiimwe, John Paul Kasujja

Open Journal of Social Sciences Vol.13 No.7, July 11, 2025

DOI: 10.4236/jss.2025.137002 105 Downloads 617 Views Citations
Strategic Thinking & Organisation Culture; Insights from a Public University Context (Articles)

Kennedy Msusa, Jason Mwanza

Open Journal of Business and Management Vol.13 No.5, September 8, 2025

DOI: 10.4236/ojbm.2025.135178 126 Downloads 746 Views Citations
Strategic Interaction and Charitable Fundraising (Articles)

Amornrat Amornrat Apinunmahakul, Vicky Barham

Modern Economy Vol.3 No.3, May 22, 2012

DOI: 10.4236/me.2012.33044 4,554 Downloads 7,847 Views Citations
Developing Image of Higher Education Performance (Articles)

Uyu Wahyudin, Ridwan El Hariri, Deni Darmawan

International Journal of Communications, Network and System Sciences Vol.6 No.9, August 30, 2013

DOI: 10.4236/ijcns.2013.69044 3,371 Downloads 5,830 Views Citations
A Pragmatic Study of Strategic Maneuvering in Selected Political Interviews (Articles)

Abbas Deygan Darweesh Al-Duleimi, Waleed Ridha Hammoodi

Open Journal of Modern Linguistics Vol.5 No.1, February 16, 2015

DOI: 10.4236/ojml.2015.51008 8,947 Downloads 13,480 Views Citations
Strategies: A Model of University Management (Articles)

Juan Castro, Luis Chimborazo, Paola Guevara, Esmeralda Toapanta

Journal of Service Science and Management Vol.10 No.2, April 17, 2017

DOI: 10.4236/jssm.2017.102012 1,685 Downloads 4,875 Views Citations
What Is Innovation? A Study of the Definitions, Academic Models and Applicability of Innovation to an Example of Social Housing in England (Articles)

S. P. Taylor

Open Journal of Social Sciences Vol.5 No.11, November 28, 2017

DOI: 10.4236/jss.2017.511010 4,728 Downloads 26,281 Views Citations
Managing International Alliances: Joint Ventures: A Case Study (Articles)

Dursun Bingöl, Suat Begeç

Open Journal of Social Sciences Vol.8 No.4, April 28, 2020

DOI: 10.4236/jss.2020.84039 2,967 Downloads 10,674 Views Citations
Boundary Exact Controllability of the Heat Equation in 1D by Strategic Actuators and a Linear Surjective Compact Operator (Articles)

Cheikh Seck, Libasse Ane, Abdoulaye Sène

Applied Mathematics Vol.11 No.10, October 19, 2020

DOI: 10.4236/am.2020.1110065 610 Downloads 1,484 Views Citations
Tweet, Play, Love: Evaluating Social Media Communication Strategies on Gamer and Non-Gamer Audiences (Articles)

Eleonora Fallabrino

Sociology Mind Vol.13 No.1, January 20, 2023

DOI: 10.4236/sm.2023.131002 322 Downloads 1,457 Views Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2, April 8, 2011

DOI: 10.4236/jilsa.2011.32011 9,232 Downloads 17,229 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,991 Downloads 17,225 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A, October 24, 2013

DOI: 10.4236/eng.2013.510A006 4,018 Downloads 6,297 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,468 Downloads 18,509 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10, October 27, 2015

DOI: 10.4236/jss.2015.310021 4,769 Downloads 7,153 Views Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters (Articles)

Yong Zhang, Min Hou, Hui Li, Qiong Yao

American Journal of Industrial and Business Management Vol.6 No.3, March 31, 2016

DOI: 10.4236/ajibm.2016.63031 2,703 Downloads 4,281 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,312 Downloads 12,481 Views Citations
Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1, November 28, 2018

DOI: 10.4236/ojbm.2019.71004 1,058 Downloads 2,664 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2, February 28, 2020

DOI: 10.4236/jss.2020.82023 1,239 Downloads 3,927 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,732 Downloads 15,905 Views Citations

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