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A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience
(Articles)
Neba Noela Buwah
Open Journal of Business and Management
Vol.12 No.4
, June 11, 2024
DOI:
10.4236/ojbm.2024.124109
253
Downloads
2,091
Views
Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact
(Articles)
Daissy Moya Sanchez
,
Ramon Martin Guart
,
Andrea Ramírez Moya
,
Joaquim Majó Fernández
Open Journal of Social Sciences
Vol.12 No.6
, June 21, 2024
DOI:
10.4236/jss.2024.126014
199
Downloads
1,715
Views
Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt
(Articles)
Mohamed Refat Mahfouz
,
Monika Fayez
,
Ahmed Moussa ElSamadicy
Open Access Library Journal
Vol.12 No.2
, February 26, 2025
DOI:
10.4236/oalib.1112891
140
Downloads
1,267
Views
Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior
(Articles)
Daniel Kashetu Alasa
,
Dalower Hossain
,
Gugu Jiyane
,
Mohammad Hasan Sarwer
,
Tui Rani Saha
Voice of the Publisher
Vol.11 No.1
, March 12, 2025
DOI:
10.4236/vp.2025.111009
777
Downloads
10,030
Views
Citations
Analysis of Airline Marketing Optimization Strategies: Taking Middle Eastern Airlines as an Example
(Articles)
Fatima Zahraa Bendriouch
Open Access Library Journal
Vol.12 No.11
, November 12, 2025
DOI:
10.4236/oalib.1114348
80
Downloads
1,467
Views
Citations
Predicting Firm Stock Returns with Customer Stock Returns: A Mediated Moderation Model of Customer Concentration and Investor Attention
(Articles)
Wenxuan Lu
,
Yushan Han
,
Rongjia Zhang
Modern Economy
Vol.16 No.11
, November 21, 2025
DOI:
10.4236/me.2025.1611085
48
Downloads
345
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
, November 25, 2011
DOI:
10.4236/me.2011.25096
6,140
Downloads
10,701
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
, August 15, 2014
DOI:
10.4236/ojbm.2014.24031
13,045
Downloads
17,377
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
, August 14, 2015
DOI:
10.4236/jssm.2015.84058
8,014
Downloads
10,674
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
, March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,478
Downloads
4,388
Views
Citations
Impact of Digital Transformation on the Business Environment in the Hospitality Industry
(Articles)
Srinivasan Ramaswamy
Open Journal of Business and Management
Vol.13 No.6
, November 11, 2025
DOI:
10.4236/ojbm.2025.136216
118
Downloads
1,010
Views
Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda
(Articles)
Amandu Yassin Is’haq
,
Rashid Lubaale
,
Ndagire Salmah
,
Eton Marus
,
Olema Hamza
Open Journal of Business and Management
Vol.14 No.1
, December 31, 2025
DOI:
10.4236/ojbm.2026.141012
66
Downloads
427
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
, March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,828
Downloads
9,909
Views
Citations
Texture feature based automated seeded region growing in abdominal MRI segmentation
(Articles)
Jie Wu
,
Skip Poehlman
,
Michael D. Noseworthy
,
Markad V. Kamath
Journal of Biomedical Science and Engineering
Vol.2 No.1
, February 13, 2009
DOI:
10.4236/jbise.2009.21001
8,481
Downloads
19,129
Views
Citations
Fingerprint image segmentation using modified fuzzy c-means algorithm
(Articles)
Jia-Yin Kang
,
Cheng-Long Gong
,
Wen-Juan Zhang
Journal of Biomedical Science and Engineering
Vol.2 No.8
, December 15, 2009
DOI:
10.4236/jbise.2009.28096
7,052
Downloads
13,801
Views
Citations
A New Multilevel Thresholding Method Using Swarm Intelligence Algorithm for Image Segmentation
(Articles)
Sathya P. Duraisamy
,
Ramanujam Kayalvizhi
Journal of Intelligent Learning Systems and Applications
Vol.2 No.3
, September 8, 2010
DOI:
10.4236/jilsa.2010.23016
8,301
Downloads
18,129
Views
Citations
Apply GPCA to Motion Segmentation
(Articles)
Hongchuan Yu
,
Jian Jun Zhang
Journal of Intelligent Learning Systems and Applications
Vol.3 No.1
, February 24, 2011
DOI:
10.4236/jilsa.2011.31006
5,346
Downloads
9,929
Views
Citations
Optimal Scale Selection for DEM Based Slope Segmentation in the Loess Plateau
(Articles)
Mingwei Zhao
,
Fayuan Li
,
Guo'an Tang
International Journal of Geosciences
Vol.3 No.1
, February 28, 2012
DOI:
10.4236/ijg.2012.31005
5,202
Downloads
9,095
Views
Citations
Study of various molar crown designs and their assessment
(Articles)
Rashmi Uddanwadiker
Journal of Biomedical Science and Engineering
Vol.5 No.11
, November 26, 2012
DOI:
10.4236/jbise.2012.511077
4,052
Downloads
6,272
Views
Citations
The Research of Contrast Enhancement Algorithm in Laser Projection Display System
(Articles)
Bailin Na
,
Yingying Wu
Open Journal of Applied Sciences
Vol.2 No.4
, December 19, 2012
DOI:
10.4236/ojapps.2012.24039
4,091
Downloads
7,043
Views
Citations
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