Customer Behavior - Articles - Scientific Research Publishing

Analysis of Airline Marketing Optimization Strategies: Taking Middle Eastern Airlines as an Example (Articles)

Fatima Zahraa Bendriouch

Open Access Library Journal Vol.12 No.11, November 12, 2025

DOI: 10.4236/oalib.1114348 80 Downloads 1,474 Views Citations
Predicting Firm Stock Returns with Customer Stock Returns: A Mediated Moderation Model of Customer Concentration and Investor Attention (Articles)

Wenxuan Lu, Yushan Han, Rongjia Zhang

Modern Economy Vol.16 No.11, November 21, 2025

DOI: 10.4236/me.2025.1611085 48 Downloads 345 Views Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5, November 25, 2011

DOI: 10.4236/me.2011.25096 6,140 Downloads 10,701 Views Citations
Innovation in Banking Industry: Achieving Customer Satisfaction (Articles)

Clement Achimba, Jared Opiyo Ongonga, Samson Mecha Nyarondia, Amembah A. Lamu Amos, Michael Okwara

Open Journal of Business and Management Vol.2 No.4, August 15, 2014

DOI: 10.4236/ojbm.2014.24031 13,045 Downloads 17,377 Views Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach (Articles)

Ebrahim Kalani, Alireza Elhami, Mahshid Mashreghi, Reza Baradaran Kazem-Zadeh, Ehsan Kamrani

American Journal of Industrial and Business Management Vol.8 No.3, March 20, 2018

DOI: 10.4236/ajibm.2018.83035 1,479 Downloads 4,390 Views Citations
Impact of Digital Transformation on the Business Environment in the Hospitality Industry (Articles)

Srinivasan Ramaswamy

Open Journal of Business and Management Vol.13 No.6, November 11, 2025

DOI: 10.4236/ojbm.2025.136216 118 Downloads 1,010 Views Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda (Articles)

Amandu Yassin Is’haq, Rashid Lubaale, Ndagire Salmah, Eton Marus, Olema Hamza

Open Journal of Business and Management Vol.14 No.1, December 31, 2025

DOI: 10.4236/ojbm.2026.141012 66 Downloads 429 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,828 Downloads 9,910 Views Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction (Articles)

Gandolfo Dominici

Journal of Service Science and Management Vol.1 No.3, December 30, 2008

DOI: 10.4236/jssm.2008.13027 5,762 Downloads 11,050 Views Citations
Service System Decoupling for Mass Customization: A Case Study in Catering Services (Articles)

Jue CHEN, Yunhong HAO

Journal of Service Science and Management Vol.2 No.4, December 14, 2009

DOI: 10.4236/jssm.2009.24030 8,459 Downloads 14,856 Views Citations
Mixed Channel Service Competition Based on Different Service Pattern in Software-as-a-Service (Articles)

Haiqing Hu, Jianyuan Yan

iBusiness Vol.4 No.1, March 31, 2012

DOI: 10.4236/ib.2012.41008 4,286 Downloads 7,810 Views Citations
Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market (Articles)

Guenka Petrova, Nikolay Mateev, Dimitar Barumov, Lily Peikova, Maria Dimitrova, Manoela Manova

Modern Economy Vol.4 No.9, September 5, 2013

DOI: 10.4236/me.2013.49060 4,242 Downloads 6,984 Views Citations
A Globally Integrated Supply Chain Delivery Quality Strategy: Transformation Insights at the Nokia Devices Unit (Articles)

Anne-Maarit Majanoja, Michael C. Loney, Björn Wörlund, Linnéa Linko, Ville Leppänen

American Journal of Industrial and Business Management Vol.4 No.8, August 25, 2014

DOI: 10.4236/ajibm.2014.48050 5,632 Downloads 8,019 Views Citations
Determinants of Online Banking Adoption among Ghanaian University Students (Articles)

Benjamin B. Angenu, Fedelis Quansah, Abednego F. Okoe

Journal of Service Science and Management Vol.8 No.2, April 1, 2015

DOI: 10.4236/jssm.2015.82020 4,271 Downloads 6,712 Views Citations
A Comparative Study of Competitive Brand Based on Customer-Perceived Value—Evidences from IAT (Articles)

Yaozhong Liu, Qifeng Sun

Open Journal of Social Sciences Vol.3 No.7, July 24, 2015

DOI: 10.4236/jss.2015.37040 4,856 Downloads 8,735 Views Citations
Airport Management—Value of Customer Display Systems (Articles)

Adam Marks, Maytha AL-Ali, Kees Rietsema

Intelligent Information Management Vol.7 No.5, September 23, 2015

DOI: 10.4236/iim.2015.75021 6,932 Downloads 8,783 Views Citations
The Public Perception of Corporate Social Responsibility and Its Effects on Customer Behaviour in China (Articles)

Junwu Chai, Pengfei Chang, Zhenhua Wang, Yaw Brew

American Journal of Industrial and Business Management Vol.5 No.10, October 27, 2015

DOI: 10.4236/ajibm.2015.510061 4,453 Downloads 8,392 Views Citations
A Study on Customer Segmentation for E-Commerce Using the Generalized Association Rules and Decision Tree (Articles)

Haiying Ma

American Journal of Industrial and Business Management Vol.5 No.12, December 24, 2015

DOI: 10.4236/ajibm.2015.512078 5,779 Downloads 7,770 Views Citations
Study on the Influence Path of Brand Virtual Community Interaction on Customer Loyalty (Articles)

Shupan Wang, Jinhua Tong, Danting Zhou

Open Journal of Business and Management Vol.4 No.1, January 25, 2016

DOI: 10.4236/ojbm.2016.41016 4,930 Downloads 7,523 Views Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital (Articles)

Mahuro G. Mbuthia, Egondi Thaddaeus

Open Access Library Journal Vol.2 No.4, April 1, 2015

DOI: 10.4236/oalib.1101213 1,668 Downloads 4,770 Views Citations

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