Logistics Service Attributes - Articles - Scientific Research Publishing

Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 322 Downloads 1,563 Views Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2, April 28, 2024

DOI: 10.4236/jssm.2024.172007 410 Downloads 1,660 Views Citations
Epidemiological and Medico-Legal Aspects of Occupational Injuries and Diseases (OID) in the Public Sector in Côte d’Ivoire from 2017 to 2021 (Articles)

Aimé Francois Tchicaya, Chimène Pulchérie Guiégui, Any Adjoua Kra, Kouamé Yomi, Sangah Barthélémy Wognin

Occupational Diseases and Environmental Medicine Vol.13 No.3, July 4, 2025

DOI: 10.4236/odem.2025.133007 79 Downloads 398 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 204 Downloads 946 Views Citations
Application Value of Personalized Contract Service Package in Community Health Management Service for Diabetic Patients (Articles)

Jing Huang

Journal of Biosciences and Medicines Vol.13 No.8, August 19, 2025

DOI: 10.4236/jbm.2025.138022 65 Downloads 346 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 277 Views Citations
Combining Professional Development Activities and Service Learning/Community Service: A Scholarship-Based Project Impacting Engineering College Students (Articles)

Tariq Khraishi, Kristine Denman

Open Journal of Social Sciences Vol.14 No.1, January 7, 2026

DOI: 10.4236/jss.2026.141011 106 Downloads 471 Views Citations
Polluter-Pays Principle Applied to Construction and Demolition Debris (Articles)

M. Fehr, R. B. Marques, A. F. N. Pereira

Journal of Environmental Protection Vol.2 No.2, March 21, 2011

DOI: 10.4236/jep.2011.22014 6,485 Downloads 11,645 Views Citations
An Integrated Forward/Reverse Logistics Network Optimization Model for Multi-Stage Capacitated Supply Chain (Articles)

Lida Tafaghodi Khajavi, Seyed-Mohammad Seyed-Hosseini, Ahmad Makui

iBusiness Vol.3 No.2, June 28, 2011

DOI: 10.4236/ib.2011.32030 8,826 Downloads 17,007 Views Citations
Advanced Strategies to Mobilize Crop Residue to Replace Coal in India (Articles)

Shahabaddine Sokhansanj, Yogender Kumar Yadav, Anthony Lau, Yadvika, Kanishk Verma, Nitin Karwasra

Journal of Sustainable Bioenergy Systems Vol.13 No.2, June 30, 2023

DOI: 10.4236/jsbs.2023.132004 302 Downloads 2,929 Views Citations
Exploring the Relationship between Supply Chain Management Practices and Environmental Performance in the Freight Forwarding Industry: A Case Study in Malaysia (Articles)

Vijayakumaran Kathiarayan

Technology and Investment Vol.14 No.4, October 7, 2023

DOI: 10.4236/ti.2023.144016 343 Downloads 1,534 Views Citations
An Assessment of the Performance of Small and Medium Enterprises in Developing Countries Based on Automated Procurement Systems and the Dynamic Capabilities Theory (Articles)

Melisa Mayota, Jackson Phiri

Technology and Investment Vol.15 No.4, November 29, 2024

DOI: 10.4236/ti.2024.154014 173 Downloads 958 Views Citations
Research on the Collaborative Construction of Curriculum Ideological and Political Education in Logistics Majors of Universities in the Chengdu-Chongqing Economic Circle under the Background of New Liberal Arts (Articles)

Qiuyu Huang, Jiumei Chen, Ying Gong

Open Journal of Social Sciences Vol.13 No.10, October 24, 2025

DOI: 10.4236/jss.2025.1310036 51 Downloads 406 Views Citations
Methodology for Assessing the Economic Attractiveness of Regional Warehousing Logistics Projects (Articles)

Anatolii Nosar

Voice of the Publisher Vol.12 No.2, June 18, 2026

DOI: 10.4236/vp.2026.122020 20 Downloads 92 Views Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China (Articles)

Sadiq

Open Journal of Social Sciences Vol.6 No.1, January 10, 2018

DOI: 10.4236/jss.2018.61003 1,729 Downloads 6,045 Views Citations
This article belongs to the Special Issue on Public Management
Geospatial Information Service Based on Ad Hoc Network (Articles)

Yun ZHANG, Fuling BIAN

International Journal of Communications, Network and System Sciences Vol.2 No.2, May 14, 2009

DOI: 10.4236/ijcns.2009.22013 7,190 Downloads 12,327 Views Citations
Adaptive Backoff Algorithm for IEEE 802.11 MAC Protocol (Articles)

Maali ALBALT, Qassim NASIR

International Journal of Communications, Network and System Sciences Vol.2 No.4, July 16, 2009

DOI: 10.4236/ijcns.2009.24033 9,119 Downloads 16,301 Views Citations
SOA Based Municipal Information Management Basic Platform (Articles)

Wen ZENG, Jianjun LV, Xincai WU

Journal of Geographic Information System Vol.1 No.1, September 8, 2009

DOI: 10.4236/jgis.2009.11002 6,398 Downloads 11,107 Views Citations
Mobile Spatial Information Service Based on Intelligent Map Agent (Articles)

Zhanya XU, Xincai WU

Journal of Geographic Information System Vol.1 No.1, September 8, 2009

DOI: 10.4236/jgis.2009.11006 5,361 Downloads 9,656 Views Citations
AHP and CA Based Evaluation of Website Information Service Quality: An Empirical Study on High-Tech Industry Information Center Web Portals (Articles)

Changping HU, Yang ZHAO, Mingjing GUO

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23020 6,467 Downloads 11,424 Views Citations

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