service marketing - Articles - Scientific Research Publishing

Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2, April 28, 2024

DOI: 10.4236/jssm.2024.172007 364 Downloads 1,520 Views Citations
Epidemiological and Medico-Legal Aspects of Occupational Injuries and Diseases (OID) in the Public Sector in Côte d’Ivoire from 2017 to 2021 (Articles)

Aimé Francois Tchicaya, Chimène Pulchérie Guiégui, Any Adjoua Kra, Kouamé Yomi, Sangah Barthélémy Wognin

Occupational Diseases and Environmental Medicine Vol.13 No.3, July 4, 2025

DOI: 10.4236/odem.2025.133007 55 Downloads 354 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 188 Downloads 933 Views Citations
Application Value of Personalized Contract Service Package in Community Health Management Service for Diabetic Patients (Articles)

Jing Huang

Journal of Biosciences and Medicines Vol.13 No.8, August 19, 2025

DOI: 10.4236/jbm.2025.138022 54 Downloads 312 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 41 Downloads 244 Views Citations
Combining Professional Development Activities and Service Learning/Community Service: A Scholarship-Based Project Impacting Engineering College Students (Articles)

Tariq Khraishi, Kristine Denman

Open Journal of Social Sciences Vol.14 No.1, January 7, 2026

DOI: 10.4236/jss.2026.141011 83 Downloads 417 Views Citations
Sprouting Wings in the Hyper-Colonial: High-Octane Desire and Youth-Targeted Market Predation (Articles)

Mark B. Borg

Psychology Vol.1 No.4, November 18, 2010

DOI: 10.4236/psych.2010.14040 6,676 Downloads 10,775 Views Citations
Adoption and Use of Household Microgeneration Heat Technologies (Articles)

Sally Caird, Robin Roy

Low Carbon Economy Vol.1 No.2, January 18, 2011

DOI: 10.4236/lce.2010.12008 7,088 Downloads 13,164 Views Citations
Evolving Green Aviation Transport System: A Hoilistic Approah to Sustainable Green Market Development (Articles)

A. N. Sarkar

American Journal of Climate Change Vol.1 No.3, September 20, 2012

DOI: 10.4236/ajcc.2012.13014 19,110 Downloads 32,681 Views Citations
Retail Pricing under Contract Self-Selection: An Empirical Exploration (Articles)

Yuanfang Lin, Lianhua Li

Technology and Investment Vol.4 No.1B, January 17, 2013

DOI: 10.4236/ti.2013.41B007 3,615 Downloads 5,524 Views Citations
Research on the Tourism Effect and Marketing Strategy of Convention & Exposition Industry: A Case Study of Shenzhen City of China (Articles)

Rong Wu, Mu Zhang

Journal of Service Science and Management Vol.6 No.2, June 10, 2013

DOI: 10.4236/jssm.2013.62015 9,935 Downloads 14,888 Views Citations
Winning Consumers through Experience: Competition between Domestic and International Businesses (Articles)

Yan Liu, Dahai Dong

American Journal of Industrial and Business Management Vol.3 No.3, July 5, 2013

DOI: 10.4236/ajibm.2013.33040 5,351 Downloads 8,514 Views Citations
R&D-Marketing Integration and Performance—Evidence Provided by Agricultural Science and Technology Enterprises (Articles)

Qiong Yao, Meisi Xu, Hua Song, Wenfang Jiang, Yong Zhang

Journal of Service Science and Management Vol.7 No.1, February 7, 2014

DOI: 10.4236/jssm.2014.71003 15,143 Downloads 19,179 Views Citations
Antibiotics/antibacterial drug use, their marketing and promotion during the post-antibiotic golden age and their role in emergence of bacterial resistance (Articles)

Godfrey S. Bbosa, Norah Mwebaza, John Odda, David B. Kyegombe, Muhammad Ntale

Health Vol.6 No.5, February 24, 2014

DOI: 10.4236/health.2014.65059 22,506 Downloads 33,525 Views Citations
Social Media in Science Marketing-Framework, Instruments, and Strategies. Cases from German Research Institutes (Articles)

Oliver Mauroner, Dorit Fauck

Open Journal of Business and Management Vol.2 No.3, July 29, 2014

DOI: 10.4236/ojbm.2014.23030 4,959 Downloads 8,566 Views Citations
An Exploratory Study on Technological Innovation of Agricultural Science and Technology Enterprises in China (Articles)

Qiong Yao, Meisi Xu, Wenfang Jiang, Yong Zhang

iBusiness Vol.6 No.3, August 29, 2014

DOI: 10.4236/ib.2014.63011 3,655 Downloads 5,270 Views Citations
Safety and Efficacy of Combination Therapy with Insulin Glargine and Oral Hypoglycaemic Agents Including DPP-4 Inhibitors in Japanese T2DM Patients: ALOHA 2 Study, a Post-Marketing Surveillance for Lantus^® (Articles)

Masayuki Kobayashi, Shoko Tsukube, Yukio Ikeda, Yujin Shuto

Journal of Diabetes Mellitus Vol.4 No.4, October 16, 2014

DOI: 10.4236/jdm.2014.44039 5,559 Downloads 9,099 Views Citations
A Survey of the Effect of Social Media Marketing on Online Shopping of Customers by Mediating Variables (Articles)

Alireza Mohammadpour, Taher Roshandel Arbatani, Tahmoures Hassan Gholipour, Fereshteh Farzianpour, Shadi Hosseini

Journal of Service Science and Management Vol.7 No.5, October 31, 2014

DOI: 10.4236/jssm.2014.75034 21,257 Downloads 29,703 Views Citations
An Investigation of Various Government Programs, Trade and Industrial Policies on Growth and Development of Small Scale Industries toward Their Marketing Activities in Nigeria (Articles)

Mufutau Akanbi Awoniyi

American Journal of Industrial and Business Management Vol.4 No.12, December 23, 2014

DOI: 10.4236/ajibm.2014.412084 4,461 Downloads 6,113 Views Citations
Internal Marketing and Customer Loyalty: A Dyadic Analysis (Articles)

Hayat Muhammad Awan, Ahmad Nabeel Siddiquei, Aneela Jabbar, Muhammad Abrar, Sajjad Ahmad Baig

Journal of Service Science and Management Vol.8 No.2, April 8, 2015

DOI: 10.4236/jssm.2015.82024 6,733 Downloads 12,186 Views Citations

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