Post-Breach Customer Protection - Articles - Scientific Research Publishing

The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 424 Downloads 2,399 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 765 Downloads 7,337 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4, June 11, 2024

DOI: 10.4236/ojbm.2024.124109 277 Downloads 2,175 Views Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact (Articles)

Daissy Moya Sanchez, Ramon Martin Guart, Andrea Ramírez Moya, Joaquim Majó Fernández

Open Journal of Social Sciences Vol.12 No.6, June 21, 2024

DOI: 10.4236/jss.2024.126014 217 Downloads 1,764 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2, February 26, 2025

DOI: 10.4236/oalib.1112891 148 Downloads 1,356 Views Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior (Articles)

Daniel Kashetu Alasa, Dalower Hossain, Gugu Jiyane, Mohammad Hasan Sarwer, Tui Rani Saha

Voice of the Publisher Vol.11 No.1, March 12, 2025

DOI: 10.4236/vp.2025.111009 816 Downloads 10,549 Views Citations
Analysis of Airline Marketing Optimization Strategies: Taking Middle Eastern Airlines as an Example (Articles)

Fatima Zahraa Bendriouch

Open Access Library Journal Vol.12 No.11, November 12, 2025

DOI: 10.4236/oalib.1114348 83 Downloads 1,674 Views Citations
Predicting Firm Stock Returns with Customer Stock Returns: A Mediated Moderation Model of Customer Concentration and Investor Attention (Articles)

Wenxuan Lu, Yushan Han, Rongjia Zhang

Modern Economy Vol.16 No.11, November 21, 2025

DOI: 10.4236/me.2025.1611085 61 Downloads 402 Views Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5, November 25, 2011

DOI: 10.4236/me.2011.25096 6,204 Downloads 10,801 Views Citations
Innovation in Banking Industry: Achieving Customer Satisfaction (Articles)

Clement Achimba, Jared Opiyo Ongonga, Samson Mecha Nyarondia, Amembah A. Lamu Amos, Michael Okwara

Open Journal of Business and Management Vol.2 No.4, August 15, 2014

DOI: 10.4236/ojbm.2014.24031 13,081 Downloads 17,471 Views Citations
Internal Audit and Review of the Negative Customer Behavior (Articles)

Jing Wu

Journal of Service Science and Management Vol.8 No.4, August 14, 2015

DOI: 10.4236/jssm.2015.84058 8,037 Downloads 10,755 Views Citations
Architecture Design for Integrated Wide Area Protection and Control Systems (Articles)

Z. Q. Bo, Q. P. Wang, Lin Wang, Fengqun Zhou, Shengming Ge, B. M. Zhang

Journal of Power and Energy Engineering Vol.3 No.4, April 15, 2015

DOI: 10.4236/jpee.2015.34055 5,685 Downloads 7,112 Views Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach (Articles)

Ebrahim Kalani, Alireza Elhami, Mahshid Mashreghi, Reza Baradaran Kazem-Zadeh, Ehsan Kamrani

American Journal of Industrial and Business Management Vol.8 No.3, March 20, 2018

DOI: 10.4236/ajibm.2018.83035 1,507 Downloads 4,450 Views Citations
Impact of Digital Transformation on the Business Environment in the Hospitality Industry (Articles)

Srinivasan Ramaswamy

Open Journal of Business and Management Vol.13 No.6, November 11, 2025

DOI: 10.4236/ojbm.2025.136216 135 Downloads 1,146 Views Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda (Articles)

Amandu Yassin Is’haq, Rashid Lubaale, Ndagire Salmah, Eton Marus, Olema Hamza

Open Journal of Business and Management Vol.14 No.1, December 31, 2025

DOI: 10.4236/ojbm.2026.141012 72 Downloads 483 Views Citations
Ferrofluid Actuated Thermal Overload Relay (Articles)

Badrinarayanan Rajagopalan, Mugundhan Hayagrivan, Mahesh Praveenkumar

Smart Grid and Renewable Energy Vol.3 No.1, February 29, 2012

DOI: 10.4236/sgre.2012.31009 5,979 Downloads 10,180 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,855 Downloads 10,019 Views Citations
Topical Preparation of Newer and Safer Analogs of N,N-diethyl-2-phenylacetamide (DEPA) against Aedes aegypti Mosquitoes (Articles)

Akanksha Garud, Kumaran Ganesan, Navneet Garud, R. Vijayaraghavan

Journal of Cosmetics, Dermatological Sciences and Applications Vol.3 No.1A, January 10, 2013

DOI: 10.4236/jcdsa.2013.31A005 5,558 Downloads 9,836 Views Citations
This article belongs to the Special Issue on Skin Care Treatments and Formulations
A Novel Method for the Protection and Activation of Histidine (Articles)

Yinan Zhao, Shubiao Zhang, Shaohui Cui, Huiying Chen, Bing Wang, Shufen Zhang

Advances in Materials Physics and Chemistry Vol.2 No.4B, January 17, 2013

DOI: 10.4236/ampc.2012.24B057 6,750 Downloads 9,082 Views Citations
Evaluation of a Suspended Personal Radiation Protection System vs. Conventional Apron and Shields in Clinical Interventional Procedures (Articles)

Clare Savage, Thomas M. Seale IV, Cathryn J. Shaw, Bruner P. Angela, Daniel Marichal, Chet R. Rees

Open Journal of Radiology Vol.3 No.3, September 6, 2013

DOI: 10.4236/ojrad.2013.33024 8,719 Downloads 14,191 Views Citations

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