Mobile Customer - Articles - Scientific Research Publishing

Application of Mobile Learning System in Operating System Course (Articles)

Lingling Guo, Yu Fu, Xiaozhe Yin, Man Yuan, Fangzhou Zhang, Juntao Gao

Communications and Network Vol.5 No.2, May 10, 2013

DOI: 10.4236/cn.2013.52017 4,856 Downloads 8,779 Views Citations
Secure Bluetooth for Trusted m-Commerce (Articles)

Pasquale Stirparo, Jan Löschner

International Journal of Communications, Network and System Sciences Vol.6 No.6, June 18, 2013

DOI: 10.4236/ijcns.2013.66030 16,304 Downloads 44,743 Views Citations
The Effect of Online-to-Mobile Trust Transfer on the Foundation of Mobile Banking Trust (Articles)

Bangjun Wang, Chu Shan

Communications and Network Vol.5 No.1B, May 12, 2014

DOI: 10.4236/cn.2013.51B025 5,112 Downloads 7,059 Views Citations
Adaptive Mobile Applications to Dynamic Context (Articles)

Mao Zheng, Boheng Wei, Zhenyu Zhang, Xi Yan

Journal of Computer and Communications Vol.2 No.9, July 11, 2014

DOI: 10.4236/jcc.2014.29002 3,807 Downloads 5,418 Views Citations
An Overview of Mobile Malware and Solutions (Review)

Fan Wu, Hira Narang, Dwayne Clarke

Journal of Computer and Communications Vol.2 No.12, October 22, 2014

DOI: 10.4236/jcc.2014.212002 6,265 Downloads 9,557 Views Citations
The Digital Age of Campus Maps on Mobile Devices (Articles)

Fan Wu, Dwayne Clarke, Jian Jiang, Asif Baba, Sherman Buford

Journal of Computer and Communications Vol.4 No.7, May 19, 2016

DOI: 10.4236/jcc.2016.47004 2,928 Downloads 5,393 Views Citations
Towards a Technology Agnostic Approach to Developing Mobile Applications and Services (Articles)

Ian Warren, Andrew Meads

Journal of Software Engineering and Applications Vol.10 No.6, June 16, 2017

DOI: 10.4236/jsea.2017.106028 1,588 Downloads 3,020 Views Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2, April 8, 2011

DOI: 10.4236/jilsa.2011.32011 9,232 Downloads 17,229 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,991 Downloads 17,225 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A, October 24, 2013

DOI: 10.4236/eng.2013.510A006 4,018 Downloads 6,298 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,470 Downloads 18,515 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10, October 27, 2015

DOI: 10.4236/jss.2015.310021 4,769 Downloads 7,155 Views Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters (Articles)

Yong Zhang, Min Hou, Hui Li, Qiong Yao

American Journal of Industrial and Business Management Vol.6 No.3, March 31, 2016

DOI: 10.4236/ajibm.2016.63031 2,704 Downloads 4,283 Views Citations
Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1, November 28, 2018

DOI: 10.4236/ojbm.2019.71004 1,059 Downloads 2,665 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2, February 28, 2020

DOI: 10.4236/jss.2020.82023 1,239 Downloads 3,928 Views Citations
Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5, May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,747 Downloads 18,833 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 379 Downloads 2,290 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 720 Downloads 7,153 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4, June 11, 2024

DOI: 10.4236/ojbm.2024.124109 253 Downloads 2,093 Views Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact (Articles)

Daissy Moya Sanchez, Ramon Martin Guart, Andrea Ramírez Moya, Joaquim Majó Fernández

Open Journal of Social Sciences Vol.12 No.6, June 21, 2024

DOI: 10.4236/jss.2024.126014 199 Downloads 1,715 Views Citations

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