Firm to Customer Strategy - Articles - Scientific Research Publishing

Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania (Articles)

Liliane Pasape

Journal of Service Science and Management Vol.15 No.4, August 9, 2022

DOI: 10.4236/jssm.2022.154028 474 Downloads 2,516 Views Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5, September 28, 2023

DOI: 10.4236/ojbm.2023.115145 569 Downloads 3,195 Views Citations
Inventories and Mixed Duopoly with State-Owned and Labor-Managed Firms (Articles)

Kazuhiro Ohnishi

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22014 4,916 Downloads 8,264 Views Citations
A Microeconometric Model of Firm Turnover (Articles)

J. Scott Shonkwiler, Emmanuelle Chevassus-Lozza, Karine Daniel

Theoretical Economics Letters Vol.4 No.3, April 15, 2014

DOI: 10.4236/tel.2014.43029 4,556 Downloads 6,306 Views Citations
Successful Metamorphosis or Not?
—A Case Study of the Bankruptcy Reorganization of Northeast Special Steel (Articles)

Lu Lu, Yuhua Sheng

Modern Economy Vol.10 No.5, May 24, 2019

DOI: 10.4236/me.2019.105095 726 Downloads 1,924 Views Citations
Sustainability of Family-Owned Businesses in the Willowvale Industrial Area of Harare, Zimbabwe (Articles)

Moses Chundu, Julia Njobo, Jeffrey Kurebwa

American Journal of Industrial and Business Management Vol.11 No.5, May 21, 2021

DOI: 10.4236/ajibm.2021.115029 676 Downloads 5,409 Views Citations
Entrepreneurial Orientation and Firm Performance of Tourist Accommodation Establishment in Ghana (Articles)

Edward Nii Amar Amarteifio, Senyo Agbeblewu

Open Journal of Business and Management Vol.8 No.4, July 20, 2020

DOI: 10.4236/ojbm.2020.84103 1,076 Downloads 3,562 Views Citations
How Firm Heterogeneity Affects OFDI Domestic Performance? (Articles)

Xue Wang, Liyan Liu

Journal of Service Science and Management Vol.14 No.3, June 3, 2021

DOI: 10.4236/jssm.2021.143017 339 Downloads 1,051 Views Citations
The Impact of Capital Structure on Firm Performance: Empirical Evidence from Egypt (Articles)

Salwa Said

Open Access Library Journal Vol.12 No.2, February 14, 2025

DOI: 10.4236/oalib.1112839 496 Downloads 4,272 Views Citations
Age of Firms: Irrelevance Proposition (Articles)

Gautam Vora

Modern Economy Vol.10 No.5, May 27, 2019

DOI: 10.4236/me.2019.105097 775 Downloads 3,812 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5, May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,363 Downloads 13,511 Views Citations
The Theoretical Case of Agile Ambidexterity (Articles)

Sebastian Kortmann, Johan Perols, Carsten Zimmermann

Open Journal of Business and Management Vol.11 No.4, July 28, 2023

DOI: 10.4236/ojbm.2023.114103 314 Downloads 1,232 Views Citations
An Overview of the Design School of Strategic Management (Strategy Formulation as a Process of Conception) (Articles)

Alfred Sarbah, Doris Otu-Nyarko

Open Journal of Business and Management Vol.2 No.3, July 25, 2014

DOI: 10.4236/ojbm.2014.23029 44,906 Downloads 60,664 Views Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2, April 8, 2011

DOI: 10.4236/jilsa.2011.32011 9,232 Downloads 17,229 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,991 Downloads 17,225 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A, October 24, 2013

DOI: 10.4236/eng.2013.510A006 4,018 Downloads 6,299 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,471 Downloads 18,518 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10, October 27, 2015

DOI: 10.4236/jss.2015.310021 4,769 Downloads 7,155 Views Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters (Articles)

Yong Zhang, Min Hou, Hui Li, Qiong Yao

American Journal of Industrial and Business Management Vol.6 No.3, March 31, 2016

DOI: 10.4236/ajibm.2016.63031 2,704 Downloads 4,283 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,312 Downloads 12,483 Views Citations

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