Customer Oriented Approach - Articles - Scientific Research Publishing

Unleashing the Power of Innovation in CDMOs through Customer-Centricity and Culture of Service (Articles)

Kishore Kumar Hotha

American Journal of Industrial and Business Management Vol.13 No.4, April 24, 2023

DOI: 10.4236/ajibm.2023.134016 672 Downloads 3,271 Views Citations
A Framework for Improving Customer Loyalty at Retailers in Jeddah City: A Case Study (Articles)

Hemaid Alsulami

American Journal of Industrial and Business Management Vol.11 No.9, September 18, 2021

DOI: 10.4236/ajibm.2021.119059 922 Downloads 4,942 Views Citations
A Study on the Relationship between Customer Participation, Perceived Control and Customer Equity—Collecting Samples from Financial Industry (Articles)

Congjie Yang, Jingyin He

American Journal of Industrial and Business Management Vol.8 No.3, March 30, 2018

DOI: 10.4236/ajibm.2018.83053 1,248 Downloads 3,833 Views Citations
Analysis of Factors Affecting the Stickiness of Freight Forwarders Based on Customer Experience (Articles)

Bin Yang, Jian Xue

American Journal of Industrial and Business Management Vol.10 No.2, February 20, 2020

DOI: 10.4236/ajibm.2020.102025 2,000 Downloads 8,807 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6, June 16, 2022

DOI: 10.4236/jss.2022.106002 419 Downloads 2,369 Views Citations
Key Elements of Customer Trust towards Retaining Customers of Telecommunication Companies in Tanzania (Articles)

Liliane Pasape

Journal of Service Science and Management Vol.15 No.4, August 9, 2022

DOI: 10.4236/jssm.2022.154028 513 Downloads 2,614 Views Citations
Impact of the Bank’s Image and Reputation on Customer’s Loyalty through Customer’s Trust: A Case of Commercial Banks in Ho Chi Minh City (Articles)

Vo Tan Phong, Vo Mai Duc Anh

Open Journal of Business and Management Vol.11 No.5, September 28, 2023

DOI: 10.4236/ojbm.2023.115145 645 Downloads 3,391 Views Citations
A Survey and Research on Woolworths Customer Satisfaction (Articles)

Yining Wang

American Journal of Industrial and Business Management Vol.12 No.5, May 27, 2022

DOI: 10.4236/ajibm.2022.125052 1,395 Downloads 13,640 Views Citations
Lower Blepharoplasty Review, Transcon-junctival vs. Transcutaneous Approach (Articles)

Alberto Rancati, Patricio Jacovella, Andrea Edoardo Zampieri, Julio Dorr, Mariana Daniele, Santiago Liedtke, Agustin Rancati

Modern Plastic Surgery Vol.5 No.1, December 23, 2014

DOI: 10.4236/mps.2015.51001 7,524 Downloads 11,207 Views Citations
Notification Oriented Paradigm (NOP) and Imperative Paradigm: A Comparative Study (Articles)

Jean M. Simão, Cesar A. Tacla, Paulo C. Stadzisz, Roni F. Banaszewski

Journal of Software Engineering and Applications Vol.5 No.6, June 19, 2012

DOI: 10.4236/jsea.2012.56047 5,547 Downloads 9,365 Views Citations
Notification Oriented and Object Oriented Paradigms Comparison via Sale System (Articles)

Jean M. Simão, Danillo L. Belmonte, Adriano F. Ronszcka, Robson R. Linhares, Glauber Z. Valença, Roni F. Banaszewski, João A. Fabro, Cesar A. Tacla, Paulo C. Stadzisz, Márcio V. Batista

Journal of Software Engineering and Applications Vol.5 No.9, September 14, 2012

DOI: 10.4236/jsea.2012.59083 6,043 Downloads 9,215 Views Citations
A Game Comparative Study: Object-Oriented Paradigm and Notification-Oriented Paradigm (Articles)

Jean M. Simão, Danillo L. Belmonte, Glauber Z. Valença, Márcio V. Batista, Robson R. Linhares, Roni F. Banaszewski, João A. Fabro, Cesar A. Tacla, Paulo C. Stadzisz, Adriano F. Ronszcka

Journal of Software Engineering and Applications Vol.5 No.9, September 14, 2012

DOI: 10.4236/jsea.2012.59085 5,357 Downloads 8,447 Views Citations
Epistemological Reasons for Lack of Science in Ancient China (Articles)

Li Ma

Open Journal of Social Sciences Vol.3 No.9, September 15, 2015

DOI: 10.4236/jss.2015.39023 5,621 Downloads 7,617 Views Citations
Unified Mogramming with Var-Oriented Modeling and Exertion-Oriented Programming Languages (Articles)

Michael Sobolewski, Raymond Kolonay

International Journal of Communications, Network and System Sciences Vol.5 No.9A, September 18, 2012

DOI: 10.4236/ijcns.2012.529068 5,126 Downloads 9,253 Views Citations
This article belongs to the Special Issue on Models and Algorithms for Applications
Palm Print Identification Using Improved Histogram of Oriented Lines (Articles)

M. Arunkumar, S. Valarmathy

Circuits and Systems Vol.7 No.8, June 16, 2016

DOI: 10.4236/cs.2016.78144 1,789 Downloads 3,114 Views Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2, April 8, 2011

DOI: 10.4236/jilsa.2011.32011 9,279 Downloads 17,312 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 9,058 Downloads 17,348 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A, October 24, 2013

DOI: 10.4236/eng.2013.510A006 4,069 Downloads 6,386 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,521 Downloads 18,659 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10, October 27, 2015

DOI: 10.4236/jss.2015.310021 4,820 Downloads 7,277 Views Citations

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