Customer Experience - Articles - Scientific Research Publishing

Premature Weaning and Lived Experience of Primiparae Women during Breastfeeding (Articles)

Yayila Tshimba Sylvie, Mulubwa Kyalubile Nonon, Mutomb Kambaj Fidèle, Kikange Kasama Tréso, Chilufya Kishimba Jacquie, Mwinkeu Kasongo Narcisse

Open Access Library Journal Vol.5 No.4, April 28, 2018

DOI: 10.4236/oalib.1104404 595 Downloads 1,856 Views Citations
Lived Experience of Thalassaemic Children in Bangladesh (Articles)

Khaleda Akter, Shanzida Khatun, Md. Sazzad Hossain

Open Journal of Nursing Vol.10 No.11, November 27, 2020

DOI: 10.4236/ojn.2020.1011079 740 Downloads 2,486 Views Citations
Life Experience of Women with Obstetric Fistula in Togo (Articles)

Ameyo Ayoko Ketevi, Dede Regine Diane Ajavon, Baguilane Douaguibe, Akila Bassowa, Carmelle Schola Assogba, Assiaham Walawita Tenete, Nagbe Massogblé Kodjo Koffi, Kodjo Fiagnon, Abdoul-Samadou Aboubakari, Koffi Akpadza

Open Access Library Journal Vol.8 No.3, March 30, 2021

DOI: 10.4236/oalib.1106968 462 Downloads 1,612 Views Citations
Experience of Analgesia during Labour in a Sub-Saharan Hospital Setting (Articles)

Junie Annick Ntsama Metogo, Junette Arlette Mbengono Metogo, Felix Essiben, Clinton Kamga, Albet Ludovic Amengle, Ferdinand Ndom Ntock, Wilfried Loïc Tatsipie, Pascal Foumane, Jacqueline Ze Minkande

Open Journal of Anesthesiology Vol.12 No.4, April 6, 2022

DOI: 10.4236/ojanes.2022.124012 297 Downloads 1,440 Views Citations
Experience of Patients Who Underwent Scheduled Gynaecological Surgery at the Bogodogo University Hospital, Burkina Faso (Articles)

Yobi Alexis Sawadogo, Adama Ouattara, Issa Ouédraogo, Sibraogo Kiemtoré, Emmanuel Ouedraogo, Dantola Paul Kain, Charlemagne Ouedraogo, Ali Ouedraogo

Open Journal of Obstetrics and Gynecology Vol.13 No.9, September 22, 2023

DOI: 10.4236/ojog.2023.139133 192 Downloads 659 Views Citations
Acceptance and Experience of HIV-Infected Adolescents in Two Hospitals in Yaoundé (Articles)

Isabelle Mekone Nkwele, Nelly Kamgaing, Pierrette Amanda Emah Manga, Jeannette Épée Ngoué, Hélène Kamo Sélangai, Claude Audrey Meguieze, Nsoh Ndeh-Fofang, Serge Tchoukoua, Jean-Baptiste Fotso Djemo, Paul Koki Ndombo

Open Journal of Pediatrics Vol.14 No.2, March 28, 2024

DOI: 10.4236/ojped.2024.142043 172 Downloads 678 Views Citations
Experience on the Management of Priapism at the Yaounde Central Hospital (Articles)

Philip Fernandez Owon’Abessolo, Jean Cédric Fouda, Armel Essomba, Cécile Etobe, Achille Kpanou Yellem, Yvon Gerard Beling Abanda, Bright Awondo-Che, Milama Steves Ndang Ngou

Open Journal of Urology Vol.14 No.4, April 29, 2024

DOI: 10.4236/oju.2024.144024 109 Downloads 706 Views Citations
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2, April 8, 2011

DOI: 10.4236/jilsa.2011.32011 9,232 Downloads 17,229 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,991 Downloads 17,225 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A, October 24, 2013

DOI: 10.4236/eng.2013.510A006 4,018 Downloads 6,298 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,470 Downloads 18,515 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10, October 27, 2015

DOI: 10.4236/jss.2015.310021 4,769 Downloads 7,154 Views Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters (Articles)

Yong Zhang, Min Hou, Hui Li, Qiong Yao

American Journal of Industrial and Business Management Vol.6 No.3, March 31, 2016

DOI: 10.4236/ajibm.2016.63031 2,704 Downloads 4,283 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,312 Downloads 12,482 Views Citations
Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1, November 28, 2018

DOI: 10.4236/ojbm.2019.71004 1,059 Downloads 2,665 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2, February 28, 2020

DOI: 10.4236/jss.2020.82023 1,239 Downloads 3,927 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,733 Downloads 15,910 Views Citations
Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5, May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,747 Downloads 18,833 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 379 Downloads 2,290 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 720 Downloads 7,153 Views Citations

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