Customer Citizenship Behavior - Articles - Scientific Research Publishing

Internal Marketing and Customer Loyalty: A Dyadic Analysis (Articles)

Hayat Muhammad Awan, Ahmad Nabeel Siddiquei, Aneela Jabbar, Muhammad Abrar, Sajjad Ahmad Baig

Journal of Service Science and Management Vol.8 No.2, April 8, 2015

DOI: 10.4236/jssm.2015.82024 6,775 Downloads 12,298 Views Citations
The Impacts of Website Characteristics and Customer Participation on Citizenship Behaviors: The Mediating Role of Co-Creation Experience in Virtual Brand Communities (Articles)

Yong Zhang, Lu Chen

Advances in Applied Sociology Vol.7 No.4, April 18, 2017

DOI: 10.4236/aasoci.2017.74009 2,274 Downloads 5,586 Views Citations
The Effect of Psychological Contract Fulfilment on Innovative Work Behavior—An Investigation of Skilled Service Workers (Articles)

Chien Chiang Lin, Chin Li Wang

Journal of Service Science and Management Vol.17 No.3, May 7, 2024

DOI: 10.4236/jssm.2024.173010 356 Downloads 1,452 Views Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector (Articles)

Salman Awan, Yanxia Cheng

iBusiness Vol.8 No.4, November 14, 2016

DOI: 10.4236/ib.2016.84008 2,333 Downloads 5,551 Views Citations
Study on Revenue Management Considering Strategic Customer Behavior (Articles)

Chuiri Zhou, Yu Wu

Journal of Service Science and Management Vol.4 No.4, December 7, 2011

DOI: 10.4236/jssm.2011.44058 5,927 Downloads 11,262 Views Citations
Factors Affecting Brand Switching Behavior in Telecommunication Industry of Pakistan: A Qualitative Investigation (Articles)

Muhammad Abdul Rauf Shah, Mudassir Husnain, Amir Zubairshah

American Journal of Industrial and Business Management Vol.8 No.2, February 26, 2018

DOI: 10.4236/ajibm.2018.82022 3,552 Downloads 22,661 Views Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community (Articles)

Hai Hu, Dongpu Li

Open Journal of Business and Management Vol.7 No.1, January 3, 2019

DOI: 10.4236/ojbm.2019.71010 1,177 Downloads 2,472 Views Citations
The Impact of Customer Perceived Value of Contemporary Art Jewelry on Purchase Behavior: A Case of Beijing, China (Articles)

Hongyu Chen, Manoch Prompanyo

Modern Economy Vol.12 No.6, June 24, 2021

DOI: 10.4236/me.2021.126056 806 Downloads 2,991 Views Citations
How Psychological Contract Breach Influences Organizational Identification and Organizational Citizenship Behavior: The Mediating Role of Psychological Capital (Articles)

Wanjun Yang, Lin Chao

American Journal of Industrial and Business Management Vol.6 No.8, August 31, 2016

DOI: 10.4236/ajibm.2016.68089 2,810 Downloads 6,333 Views Citations
Comment on the Research Progress of the Impact of Organizational Citizenship Pressure (Articles)

Jie Chen, Liangtie Dai

Psychology Vol.9 No.5, May 17, 2018

DOI: 10.4236/psych.2018.95062 1,686 Downloads 3,490 Views Citations
Effect of Perceived Organizational Virtuousness on Challenge-Oriented Organizational Citizenship Behavior: A Dual Mediation Model (Articles)

Haotong Wang

American Journal of Industrial and Business Management Vol.8 No.6, June 21, 2018

DOI: 10.4236/ajibm.2018.86103 1,485 Downloads 3,111 Views Citations
Organizational Support-Citizenship Behavior Relationship in Malaysian Higher Educational Institutions (Articles)

Mohamed Idrus Rosafizah, Mansor Azlin Norhaini, Idris Khairuddin

Creative Education Vol.11 No.11, November 18, 2020

DOI: 10.4236/ce.2020.1111168 872 Downloads 2,799 Views Citations
Antecedents and Ramifications of Employee Engagement in Indian Information Technology (IT) Sector (Articles)

Preeti S. Honnamane, Konnipati Sreekanth, Godekere Panchakshara Murthy Girish

Theoretical Economics Letters Vol.13 No.1, February 8, 2023

DOI: 10.4236/tel.2023.131003 276 Downloads 1,420 Views Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay) (Articles)

Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan

Open Journal of Business and Management Vol.11 No.5, September 21, 2023

DOI: 10.4236/ojbm.2023.115132 1,106 Downloads 7,962 Views Citations
Perception and Preferences of Consumers in the Retail Sector: A Case Study in the City of Loja-Ecuador (Articles)

Max Boada, Maria Boada, Francisco Morocho

Open Journal of Business and Management Vol.11 No.3, May 31, 2023

DOI: 10.4236/ojbm.2023.113074 567 Downloads 4,195 Views Citations
Influence Mechanism of Leading Customer-Oriented Boundary-Spanning Behavior on Employee Service Performance (Articles)

Abdoulaye H. Toure

American Journal of Industrial and Business Management Vol.13 No.11, November 22, 2023

DOI: 10.4236/ajibm.2023.1311067 389 Downloads 1,591 Views Citations
Application Research of Multi-Dimensional Customer Behavior Analysis Model in Precision Marketing (Articles)

Shuotong Dong

Open Journal of Applied Sciences Vol.14 No.12, December 19, 2024

DOI: 10.4236/ojapps.2024.1412235 202 Downloads 1,205 Views Citations
Artificial Intelligence for Business Innovation: Revolutionizing Financial Analytics and Customer Modeling in Online Commerce (Articles)

Md Asrafuzzaman, Md Tarek Hasan, Md Khorshed Alam, Md Zahin Hossain George

Voice of the Publisher Vol.11 No.3, July 7, 2025

DOI: 10.4236/vp.2025.113028 177 Downloads 1,238 Views Citations
Citizen Perceptions on Language and Dual Citizenship in the Democratic Republic of Congo: The Case of Goma City (Articles)

Christian Koba Fazili, Brigitte Muteba Byamungu, Jacques Kyabula Katwe, Déogratias Ilunga Yolola Talwa

Open Access Library Journal Vol.8 No.8, August 12, 2021

DOI: 10.4236/oalib.1106808 144 Downloads 1,316 Views Citations
The Competent Citizen: Exploring the Normative Side of Qualified Notions of Citizenship (Articles)

Angela Kallhoff

Open Journal of Political Science Vol.10 No.4, August 17, 2020

DOI: 10.4236/ojps.2020.104035 741 Downloads 2,186 Views Citations

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