Complaint service management - Articles - Scientific Research Publishing

From Theory to Practice—When and How to Implement Service Value Agreement (Articles)

Merat Ziyarazavi, Christer Magnusson

Journal of Service Science and Management Vol.6 No.1, March 28, 2013

DOI: 10.4236/jssm.2013.61013 4,240 Downloads 7,663 Views Citations
Impact of Healthcare Management and Control on Service Delivery, a Case of Oklahoma Healthcare Facilities (Articles)

Bani Ahmad Amer

Open Journal of Nursing Vol.11 No.6, June 11, 2021

DOI: 10.4236/ojn.2021.116037 625 Downloads 4,952 Views Citations
Application Value of Personalized Contract Service Package in Community Health Management Service for Diabetic Patients (Articles)

Jing Huang

Journal of Biosciences and Medicines Vol.13 No.8, August 19, 2025

DOI: 10.4236/jbm.2025.138022 53 Downloads 308 Views Citations
SOA Based Municipal Information Management Basic Platform (Articles)

Wen ZENG, Jianjun LV, Xincai WU

Journal of Geographic Information System Vol.1 No.1, September 8, 2009

DOI: 10.4236/jgis.2009.11002 6,338 Downloads 11,017 Views Citations
BPM Architecture Design Based on Cloud Computing (Articles)

Zhenyu Fang, Changqing Yin

Intelligent Information Management Vol.2 No.5, June 1, 2010

DOI: 10.4236/iim.2010.25039 11,746 Downloads 21,624 Views Citations
The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project (Articles)

Yong Liu, Bingxin Liu

iBusiness Vol.3 No.1, March 10, 2011

DOI: 10.4236/ib.2011.31006 10,429 Downloads 17,663 Views Citations
A Strategic Thinking on Multi-Level Business Development in Wellness Foods (Articles)

Rich C. Lee

American Journal of Industrial and Business Management Vol.2 No.3, June 15, 2012

DOI: 10.4236/ajibm.2012.23013 7,956 Downloads 13,384 Views Citations
Evaluation of the effects of a leader-training program on public health nurse leadership for staff in Japan (Articles)

Izumi Ueda, Kazuko Saeki, Mariko Kawaharada, Michiyo Hirano, Miyuki Seki, Hisako Izumi

Open Journal of Nursing Vol.2 No.3, September 28, 2012

DOI: 10.4236/ojn.2012.23038 4,700 Downloads 8,059 Views Citations
Supply Chain Management (SCM): Its Future Implications (Articles)

Mamun Habib

Open Journal of Social Sciences Vol.2 No.9, August 27, 2014

DOI: 10.4236/jss.2014.29040 11,615 Downloads 17,065 Views Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes (Articles)

Anne-Maarit Majanoja, Erkki Tervala, Linnéa Linko, Ville Leppänen

Journal of Service Science and Management Vol.7 No.6, December 5, 2014

DOI: 10.4236/jssm.2014.76037 3,659 Downloads 5,750 Views Citations
Measuring Human Risks in Service: A New Model (Articles)

Silvio Barbieri, Emmanuel Fragniere, Yvonne de Grandbois, Pedro Miguel Moreira

Journal of Service Science and Management Vol.10 No.6, December 19, 2017

DOI: 10.4236/jssm.2017.106040 1,513 Downloads 3,649 Views Citations
Cloudysme: An Ontological Framework for Aiding SMEs Adoption of SaaS in a Cloud Environment (Articles)

Richard Ikechukwu Otuka, Abdel-Rahman Tawil, Ameer Al-Nemrat

Journal of Computer and Communications Vol.5 No.14, December 29, 2017

DOI: 10.4236/jcc.2017.514008 1,239 Downloads 2,877 Views Citations
Optimizing a Long-Lived Transaction with Verification Function (Articles)

Shinji Kikuchi, Subhash Bhalla

Journal of Software Engineering and Applications Vol.12 No.9, September 24, 2019

DOI: 10.4236/jsea.2019.129021 674 Downloads 1,543 Views Citations
This article belongs to the Special Issue on Parallel & Distributed Computing
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization (Articles)

Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei

Journal of Service Science and Management Vol.13 No.3, June 10, 2020

DOI: 10.4236/jssm.2020.133033 944 Downloads 4,082 Views Citations
How SMEs Can Create Value for Customers through Emergency Logistics and Human Resource Management under Unexpected Events
—Service-Dominant Logic Perspective (Articles)

Qian Li, Xiaoyan Zhang

Open Journal of Business and Management Vol.9 No.1, January 20, 2021

DOI: 10.4236/ojbm.2021.91014 731 Downloads 1,908 Views Citations
Research on Urban Park Management Problems and Countermeasures from the View of New Public Service Theory—Taking Chengdu as an Example (Articles)

Xuewei Yu

Open Access Library Journal Vol.8 No.8, August 23, 2021

DOI: 10.4236/oalib.1107811 266 Downloads 3,175 Views Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations (Articles)

Nanyama Inyo, Wainaina Githii

Journal of Service Science and Management Vol.15 No.3, June 30, 2022

DOI: 10.4236/jssm.2022.153014 1,039 Downloads 7,324 Views Citations
Insights from Architectural Elements of a Service Transformation Process— A Literature Review (Articles)

Githii Michael Wainaina

Journal of Service Science and Management Vol.15 No.3, June 30, 2022

DOI: 10.4236/jssm.2022.153015 377 Downloads 2,116 Views Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020) (Articles)

Khaled Abdoh Almuntaser Ali, Bakery Moussa Addeeb, Abdulwahed Al-Serouri, Saud Mughalles, Yasser Ghaleb

E-Health Telecommunication Systems and Networks Vol.11 No.3, September 22, 2022

DOI: 10.4236/etsn.2022.113008 12,582 Downloads 16,986 Views Citations
Shared Resource Quality Monitoring and Dynamic Trust Management in a Community Cloud (Articles)

Rodrigue N’goran, Linda N. Vallee, Grâce Y. E. Johnson, Jean-Louis Tetchueng, Yvon Kermarrec, Olivier Asseu

Open Journal of Applied Sciences Vol.12 No.11, November 23, 2022

DOI: 10.4236/ojapps.2022.1211131 246 Downloads 916 Views Citations

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