Level of Service - Articles - Scientific Research Publishing

Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 287 Downloads 1,458 Views Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2, April 28, 2024

DOI: 10.4236/jssm.2024.172007 362 Downloads 1,508 Views Citations
Epidemiological and Medico-Legal Aspects of Occupational Injuries and Diseases (OID) in the Public Sector in Côte d’Ivoire from 2017 to 2021 (Articles)

Aimé Francois Tchicaya, Chimène Pulchérie Guiégui, Any Adjoua Kra, Kouamé Yomi, Sangah Barthélémy Wognin

Occupational Diseases and Environmental Medicine Vol.13 No.3, July 4, 2025

DOI: 10.4236/odem.2025.133007 53 Downloads 349 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 186 Downloads 913 Views Citations
Application Value of Personalized Contract Service Package in Community Health Management Service for Diabetic Patients (Articles)

Jing Huang

Journal of Biosciences and Medicines Vol.13 No.8, August 19, 2025

DOI: 10.4236/jbm.2025.138022 53 Downloads 307 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 39 Downloads 236 Views Citations
Combining Professional Development Activities and Service Learning/Community Service: A Scholarship-Based Project Impacting Engineering College Students (Articles)

Tariq Khraishi, Kristine Denman

Open Journal of Social Sciences Vol.14 No.1, January 7, 2026

DOI: 10.4236/jss.2026.141011 82 Downloads 403 Views Citations
Analysis of Lifetime of Large Wireless Sensor Networks Based on Multiple Battery Levels (Articles)

Ruihua ZHANG, Zhiping JIA, Dongfeng YUAN

International Journal of Communications, Network and System Sciences Vol.1 No.2, July 10, 2008

DOI: 10.4236/ijcns.2008.12018 5,030 Downloads 10,081 Views Citations
Improved C-V Level Set Algorithm and its Application in Video Segmentation (Articles)

Jinsheng XIAO, Benshun YI, Xiaoxiao QIU

International Journal of Communications, Network and System Sciences Vol.2 No.5, August 21, 2009

DOI: 10.4236/ijcns.2009.25049 5,440 Downloads 10,126 Views Citations
Staff Psychological Contract Innovates Human Resource Management (Articles)

Xiaoyan LIU, Xin WEI

iBusiness Vol.1 No.1, September 8, 2009

DOI: 10.4236/ib.2009.11005 8,406 Downloads 15,801 Views Citations
Quantitative assessment of heavy metals in some tea marketed in Nigeria ——Bioaccumulation of heavy metals in tea (Articles)

Albert Cosmas Achudume, Dayo Owoeye

Health Vol.2 No.9, September 29, 2010

DOI: 10.4236/health.2010.29162 12,570 Downloads 22,211 Views Citations
Water Quality Assessment, Trophic Classification and Water Resources Management (Articles)

Arkadi Parparov

Journal of Water Resource and Protection Vol.2 No.10, October 29, 2010

DOI: 10.4236/jwarp.2010.210108 6,914 Downloads 14,538 Views Citations
Theoretical Basis for Multiple Criteria Analysis of Variants and Selection of the Most Effective Technological Scheme for Hard Rock Surface Mining (Articles)

Antipas T. S. Massawe, Mussa Daniel

Engineering Vol.3 No.1, January 29, 2011

DOI: 10.4236/eng.2011.31010 5,227 Downloads 9,597 Views Citations
The effects of consumption of raw garlic on serum lipid level, blood sugar and a number of effective hormones on lipid and sugar metabolism in hyperglycemic and/or hyperlipidemic individuals ——Benefit of raw garlic consumption (Articles)

M Mahmoodi, S.M. Hosseini Zijoud, G.H. Hassanshahi, M.A. Toghroli, M Khaksari, M.R. Hajizadeh, E Mirzajani

Advances in Biological Chemistry Vol.1 No.2, August 22, 2011

DOI: 10.4236/abc.2011.12005 7,649 Downloads 20,482 Views Citations
An Adaptive Method Based on High-Level Petri Nets for E-Learning (Articles)

Fatemeh Omrani, Ali Harounabadi, Vahid Rafe

Journal of Software Engineering and Applications Vol.4 No.10, October 11, 2011

DOI: 10.4236/jsea.2011.410065 4,726 Downloads 9,343 Views Citations
Multiple Equilibria between Fertility Rates and Pension Levels Based on the Target Level of Government Debt (Articles)

Hideki Nakamura, Masaya Yasuoka

Theoretical Economics Letters Vol.1 No.3, November 3, 2011

DOI: 10.4236/tel.2011.13020 6,004 Downloads 10,298 Views Citations
Ordinal Logistic Regression for the Estimate of the Response Functions in the Conjoint Analysis (Articles)

Amedeo De Luca

iBusiness Vol.3 No.4, December 9, 2011

DOI: 10.4236/ib.2011.34051 7,112 Downloads 11,116 Views Citations
Characterization of a human brain cortical surface mesh using discrete curvature classification and digital elevation model (Articles)

Kamel Aloui, Amine Naït-Ali, Mohamed Saber Naceur

Journal of Biomedical Science and Engineering Vol.5 No.3, March 27, 2012

DOI: 10.4236/jbise.2012.53017 5,033 Downloads 8,391 Views Citations
Message Strategy Effects for Risk-Reduction Campaigns during Health Crises (Articles)

Amir Heiman, Jacob Hornik, Oded Lowengart

Journal of Service Science and Management Vol.5 No.1, March 28, 2012

DOI: 10.4236/jssm.2012.51010 3,656 Downloads 6,591 Views Citations
Thermal convection in ice sheets: New data, new tests (Articles)

Terence J. Hughes

Natural Science Vol.4 No.7, July 10, 2012

DOI: 10.4236/ns.2012.47056 7,035 Downloads 10,299 Views Citations

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