Customer Relationship Management CRM - Articles - Scientific Research Publishing

Effectiveness of Training and Development Programs of Dutch Bangla Bank Limited: A Study on Fast Tracks of Dhaka City (Articles)

Imtiaz U. Ahamed

Journal of Human Resource and Sustainability Studies Vol.12 No.3, September 13, 2024

DOI: 10.4236/jhrss.2024.123033 124 Downloads 988 Views Citations
Systematic Literature Review on Product and Customer Centricity, Customer Experience, and Loyalty (Articles)

Jairo da Silva Muniz Sobrinho, Murillo de Oliveira Dias, Guilherme Vieira Marcolino, Poliano Bastos da Cruz

Open Journal of Business and Management Vol.13 No.2, March 11, 2025

DOI: 10.4236/ojbm.2025.132049 217 Downloads 1,568 Views Citations
Customers’ Expectations on Mandalay Airport Shuttle Bus Service Quality in Mandalay, Myanmar (Articles)

Zin Myo, Zin Ko Ko, Nan Wai Linn, Yin Ko Ko

Open Journal of Business and Management Vol.13 No.2, March 13, 2025

DOI: 10.4236/ojbm.2025.132056 90 Downloads 573 Views Citations
A Practical Model to Measure E-Service Quality and E-Customer Satisfaction of Crypto Wallets (Articles)

Pegah Nikzat, Saeid Hosseinzade

Open Journal of Business and Management Vol.13 No.3, May 14, 2025

DOI: 10.4236/ojbm.2025.133085 136 Downloads 685 Views Citations
Prototyping Large Language Model from Scratch as 1^st Line Customer Engagement & Support Tool (Articles)

Inn Keat Ng, Oscar Yung Qin Koh, Jia Lin Tan, Tong Ming Lim

Journal of Computer and Communications Vol.13 No.5, May 27, 2025

DOI: 10.4236/jcc.2025.135006 94 Downloads 539 Views Citations
Research on the Social Media Marketing Strategy Improvement of Unitel in Angola in the Digital Marketing Era (Articles)

Zeferson Isaias Caita Nolato, Lei Zhang

Open Access Library Journal Vol.12 No.6, June 27, 2025

DOI: 10.4236/oalib.1113602 105 Downloads 784 Views Citations
The Effect of Employee Service Quality on Customer Loyalty in the Saudi Retail Sector (Articles)

Aisha Mirghani Shibeika

Journal of Service Science and Management Vol.18 No.5, October 22, 2025

DOI: 10.4236/jssm.2025.185023 151 Downloads 1,418 Views Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection (Articles)

Santi Novani, Kyoichi Kijima

Journal of Service Science and Management Vol.5 No.1, March 28, 2012

DOI: 10.4236/jssm.2012.51013 7,579 Downloads 15,368 Views Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis (Articles)

Yoganandham Govindharaj, Elanchezhian Govindasamy, Govindaraj Arumugam

Journal of Human Resource and Sustainability Studies Vol.9 No.1, March 19, 2021

DOI: 10.4236/jhrss.2021.91009 591 Downloads 2,678 Views Citations
Improving Service Quality in the Fast-Food Service Industry (Articles)

Bankole Kumolu-Johnson

Journal of Service Science and Management Vol.17 No.1, February 19, 2024

DOI: 10.4236/jssm.2024.171002 1,972 Downloads 22,961 Views Citations
Method for Estimation of Na₂O and K₂O in Ores, Fluxes, Coal and Coke Ash by Inductively Coupled Plasma-Atomic Emission Spectroscopy (Articles)

S. Sarkar, V.V.V. Subrahmanyam

Journal of Minerals and Materials Characterization and Engineering Vol.8 No.1, January 20, 2009

DOI: 10.4236/jmmce.2009.81006 9,997 Downloads 13,351 Views Citations
A Study of Independent Director’s Reputation Incentive Mechanism Based on the Principal-Agent Theory (Articles)

Xiaoning LV, Yang LIU

iBusiness Vol.1 No.1, September 8, 2009

DOI: 10.4236/ib.2009.11006 6,499 Downloads 10,522 Views Citations
What Types of Small and Medium-Sized Businesses are Utilizing New Financial Products? (Articles)

Nobuyoshi YAMORI

iBusiness Vol.1 No.2, December 18, 2009

DOI: 10.4236/ib.2009.12014 4,919 Downloads 9,480 Views Citations
Genetic Relationships between Cultivated and Wild Olive Trees (Olea Europaea L. Var. Europaea and Var. Sylvestris) Based on Nuclear and Chloroplast SSR Markers (Articles)

Hedia Hannachi, Catherine Breton, Monji Msallem, Salem Ben El Hadj, Mohamed El Gazzah, Andre Berville

Natural Resources Vol.1 No.2, December 28, 2010

DOI: 10.4236/nr.2010.12010 7,210 Downloads 16,188 Views Citations
Sexuality of Repartnered Men and Women in France: Sexual Behaviors, Perceptions, Expectations and Sexual Dysfunctions (Articles)

Marie-Helene Colson, Antoine Lemaire, Patrick Klein

Advances in Sexual Medicine Vol.2 No.1, December 31, 2011

DOI: 10.4236/asm.2012.21003 6,298 Downloads 14,995 Views Citations
Romantic Relationships in Emerging Adulthood: Perception-Partner Ideal Discrepancies, Attributions, and Expectations (Articles)

Georgia Stephanou

Psychology Vol.3 No.2, February 23, 2012

DOI: 10.4236/psych.2012.32023 12,313 Downloads 22,969 Views Citations
Relationship of late-season ear leaf nitrogen with early- to mid-season plant height of corn (Articles)

Xinhua Yin, M. Angela McClure, Robert M. Hayes

Agricultural Sciences Vol.3 No.2, April 6, 2012

DOI: 10.4236/as.2012.32035 5,133 Downloads 8,687 Views Citations
Modeling the Force-Velocity Relationship in Arm (Articles)

Ahti Rahikainen, Janne Avela, Mikko Virmavirta

World Journal of Mechanics Vol.2 No.2, April 26, 2012

DOI: 10.4236/wjm.2012.22011 5,306 Downloads 10,456 Views Citations
Mother-Child Relationship as Perceived by Breast Cancer Women (Articles)

Eva Mazzotti, Francesco Serranò, Claudia Sebastiani, Paolo Marchetti

Psychology Vol.3 No.12, December 17, 2012

DOI: 10.4236/psych.2012.312154 5,175 Downloads 9,133 Views Citations
Surface Hardness as an Indicator of Soil Strength of Agricultural Soils (Articles)

Gaius D. Eudoxie, Dennison Phillips, Raymond Springer

Open Journal of Soil Science Vol.2 No.4, December 31, 2012

DOI: 10.4236/ojss.2012.24040 7,165 Downloads 11,259 Views Citations

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