Customer Satisfaction - Articles - Scientific Research Publishing

Study on Revenue Management Considering Strategic Customer Behavior (Articles)

Chuiri Zhou, Yu Wu

Journal of Service Science and Management Vol.4 No.4, December 7, 2011

DOI: 10.4236/jssm.2011.44058 5,927 Downloads 11,257 Views Citations
The Impact of Government Supervision and Consumer Purchasing Behavior on Food Safety (Articles)

Yuan Chen, Xiaogang Tang, Kangyu Chen, Hui Liu

Journal of Agricultural Chemistry and Environment Vol.3 No.4B, October 28, 2014

DOI: 10.4236/jacen.2014.34B002 3,961 Downloads 5,673 Views Citations
Methods of Measuring Influence of Bank Customer Using Social Network Model (Articles)

Huaqing Mao, Xinyuan Jin, Li Zhu

American Journal of Industrial and Business Management Vol.5 No.4, April 8, 2015

DOI: 10.4236/ajibm.2015.54017 3,482 Downloads 5,082 Views Citations
Research Model of Churn Prediction Based on Customer Segmentation and Misclassification Cost in the Context of Big Data (Articles)

Yong Liu, Yongrui Zhuang

Journal of Computer and Communications Vol.3 No.6, June 4, 2015

DOI: 10.4236/jcc.2015.36009 6,530 Downloads 8,867 Views Citations
Mining Profitability of Telecommunication Customers Using K-Means Clustering (Articles)

Hasitha Indika Arumawadu, R. M. Kapila Tharanga Rathnayaka, S. K. Illangarathne

Journal of Data Analysis and Information Processing Vol.3 No.3, August 21, 2015

DOI: 10.4236/jdaip.2015.33008 4,754 Downloads 7,381 Views Citations
Supply Chain Differentiation: Background, Concept and Examples (Articles)

Erik Hofmann, Stephan Knébel

Journal of Service Science and Management Vol.9 No.2, April 18, 2016

DOI: 10.4236/jssm.2016.92020 5,711 Downloads 17,347 Views Citations
Study on Customer-Perceived Value of Online Clothing Brands (Articles)

Yuling Bai, Cong Li, Jishun Niu

American Journal of Industrial and Business Management Vol.6 No.8, August 31, 2016

DOI: 10.4236/ajibm.2016.68088 4,979 Downloads 9,091 Views Citations
Marketing Strategy Analysis of Yogurt under Consumption Upgrading: A Case Study of Le Pur (Articles)

Suiyuan Zeng, Ming Chen

Open Journal of Social Sciences Vol.5 No.2, February 24, 2017

DOI: 10.4236/jss.2017.52018 5,300 Downloads 12,048 Views Citations
Major Determinants that Influence the Choice of Brand of Mobile Phone (Articles)

Frank B. K. Twenefour

Open Journal of Statistics Vol.7 No.4, August 17, 2017

DOI: 10.4236/ojs.2017.74046 2,264 Downloads 9,428 Views Citations
A Study on Customer Prosumption Concept and Its Impact on Enterprise Value Co-Creation (Articles)

Jiamian Tian, Lei Shen, Ye Chen

Theoretical Economics Letters Vol.7 No.7, December 7, 2017

DOI: 10.4236/tel.2017.77138 1,370 Downloads 4,883 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
A Multi-Stage Queue Approach to Solving Customer Congestion Problem in a Restaurant (Articles)

Adegoke S. Ajiboye, Kayode A. Saminu

Open Journal of Statistics Vol.8 No.2, April 13, 2018

DOI: 10.4236/ojs.2018.82019 1,624 Downloads 5,967 Views Citations
Social Media Monitoring (SMM) with CRM in Symantec (Articles)

Lixi Yin

Open Journal of Business and Management Vol.6 No.2, April 27, 2018

DOI: 10.4236/ojbm.2018.62030 1,260 Downloads 3,161 Views Citations
A Numerical Approach to the Customer Lifetime Value (Articles)

Darkhijav Bayanjargal, Batsukh Davaasuren, Rentsen Enkhbat

iBusiness Vol.10 No.2, June 7, 2018

DOI: 10.4236/ib.2018.102005 1,514 Downloads 5,038 Views Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing (Articles)

Xin Wu, Feiyan Liu

Open Journal of Business and Management Vol.6 No.3, July 30, 2018

DOI: 10.4236/ojbm.2018.63057 2,112 Downloads 5,235 Views Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community (Articles)

Hai Hu, Dongpu Li

Open Journal of Business and Management Vol.7 No.1, January 3, 2019

DOI: 10.4236/ojbm.2019.71010 1,177 Downloads 2,470 Views Citations
Supply Chain Integration and Customer Relationship Management in the Airline Logistics (Articles)

Muhammad Alshurideh, Nizar M. Alsharari, Barween Al Kurdi

Theoretical Economics Letters Vol.9 No.2, February 27, 2019

DOI: 10.4236/tel.2019.92028 12,326 Downloads 23,157 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Research on the Influence of Customer Perceived Value on Brand Equity (Articles)

Bo Yan

American Journal of Industrial and Business Management Vol.9 No.3, March 22, 2019

DOI: 10.4236/ajibm.2019.93042 3,671 Downloads 13,260 Views Citations
The Effect of Applying Customer Relationship Management in the Higher Educational Sector (Articles)

Nevine Deif, Amr Aly, Sameh Farahat

Open Access Library Journal Vol.6 No.6, June 17, 2019

DOI: 10.4236/oalib.1105436 1,443 Downloads 4,455 Views Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty (Articles)

Santosh Kumar Alreddy, Dwarakanath Siriguppi, Mohandas J. Menon

Theoretical Economics Letters Vol.9 No.6, August 29, 2019

DOI: 10.4236/tel.2019.96133 1,519 Downloads 4,265 Views Citations
Antecedents to Customer Engagement: Moderating Role of Media Richness of Brand Pages (Articles)

Aditi Gosain, Mukta Srivastava, Deepanvita Gupta

Theoretical Economics Letters Vol.9 No.7, October 14, 2019

DOI: 10.4236/tel.2019.97161 1,361 Downloads 5,062 Views Citations

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