Service Recovery - Articles - Scientific Research Publishing

Recovery approaches in mental health: A qualitative evaluation of the Whole Life Therapy programme for persons with schizophrenia (Articles)

Brian Littlechild, Andrew Henry Smith, Glynis Meredith-Windle, Tim Gale, Michele Lloyd, Christopher Hawley

Health Vol.5 No.3A, March 30, 2013

DOI: 10.4236/health.2013.53A077 4,581 Downloads 8,066 Views Citations
This article belongs to the Special Issue on Mental Health: Feature Paper
Erratum to “Recovery Approaches in Mental Health: A Qualitative Evaluation of the Whole Life Therapy Programme for Persons with Schizophrenia” [Health 5 (2013) 582-587] (Articles)

Brian Littlechild, Jan Woodward, Andrew Henry Smith, Glynis Meredith-Windle, Tim Gale, Michele Lloyd, Christopher Hawley

Health Vol.6 No.21, December 30, 2014

DOI: 10.4236/health.2014.621344 3,067 Downloads 4,348 Views Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research (Articles)

Mo Zhang, Shan Jin

Journal of Service Science and Management Vol.13 No.2, April 29, 2020

DOI: 10.4236/jssm.2020.132026 1,014 Downloads 3,244 Views Citations
The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery (Articles)

Lishan Su, Sekar Raju, Russell N. Laczniak

Journal of Service Science and Management Vol.14 No.1, February 3, 2021

DOI: 10.4236/jssm.2021.141002 925 Downloads 3,644 Views Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 287 Downloads 1,457 Views Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2, April 28, 2024

DOI: 10.4236/jssm.2024.172007 362 Downloads 1,508 Views Citations
Effect of a Discharge Preparation Service on Postoperative Recovery in Older Adults with Hip Fracture: A Quasi-Experimental Study (Articles)

Tian Qiu, Jiaxin Liu, Guiling Huang

Journal of Biosciences and Medicines Vol.13 No.11, November 26, 2025

DOI: 10.4236/jbm.2025.1311033 49 Downloads 322 Views Citations
Cyberattack Ramifications, The Hidden Cost of a Security Breach (Articles)

Meysam Tahmasebi

Journal of Information Security Vol.15 No.2, February 29, 2024

DOI: 10.4236/jis.2024.152007 486 Downloads 2,565 Views Citations
This article belongs to the Special Issue on Cybersecurity and Information Security
A 5-Year Review of Gynaecological Oncology Patients Managed by a Fast Track Surgery Program (Review)

Jonathan Carter, Shannon Philp, Rachel O’Connell

International Journal of Clinical Medicine Vol.5 No.1, January 15, 2014

DOI: 10.4236/ijcm.2014.51008 4,719 Downloads 6,887 Views Citations
Lessons Learned from Aquifer Storage and Recovery (ASR) Systems in the United States (Articles)

Frederick Bloetscher, Chi Ho Sham, Joseph J. Danko III, Samuel Ratick

Journal of Water Resource and Protection Vol.6 No.17, November 28, 2014

DOI: 10.4236/jwarp.2014.617146 8,231 Downloads 12,516 Views Citations
This article belongs to the Special Issue on Water Project
Silica and Iron Recovery from a Residue of Iron Ore Flotation (Articles)

P. F. F. Martins, C. A. Morais, F. S. Lameiras, R. O. Albuquerque

Journal of Minerals and Materials Characterization and Engineering Vol.5 No.4, June 9, 2017

DOI: 10.4236/jmmce.2017.54013 2,191 Downloads 6,203 Views Citations
Pilot study provides qualitative evidence for intrinsic motivation in schizophrenia spectrum disorders (Articles)

Marian W. Roman, Lora Humphrey Beebe, Renee Burk

Open Journal of Psychiatry Vol.2 No.4, November 26, 2012

DOI: 10.4236/ojpsych.2012.224045 4,893 Downloads 8,583 Views Citations
Optimal Recovery of Holomorphic Functions from Inaccurate Information about Radial Integration (Articles)

Arthur DeGraw

American Journal of Computational Mathematics Vol.2 No.4, December 18, 2012

DOI: 10.4236/ajcm.2012.24035 3,710 Downloads 6,937 Views Citations
Empowerment according to Persons with Severe Mental Illness: Development of the Netherlands Empowerment List and Its Psychometric Properties (Articles)

Wilma Boevink, Hans Kroon, Philippe Delespaul, Jim Van Os

Open Journal of Psychiatry Vol.7 No.1, December 5, 2016

DOI: 10.4236/ojpsych.2017.71002 2,695 Downloads 6,594 Views Citations
Philosophical and Ethical Perspectives on How We Could Know Recovery from Schizophrenia and Their Impact on Knowledge Development (Articles)

Minjeong Kim

Open Journal of Psychiatry Vol.7 No.1, December 15, 2016

DOI: 10.4236/ojpsych.2017.71003 1,743 Downloads 3,529 Views Citations
RETRACTED: Resilience Enhancing Characteristics of Land Eviction-Displaced Communities in Uganda’s Oil Exploration Areas (Articles)

Joseph Ssekandi, Mburu John, Wasonga Oliver, Laban Macopiyo, Charles Francis

Open Journal of Applied Sciences Vol.7 No.9, September 11, 2017

DOI: 10.4236/ojapps.2017.79033 1,214 Downloads 2,271 Views Citations
A Research on Service Recognition (Articles)

Shuliang Wang, Jingru Tian, Shanshan Zou

iBusiness Vol.3 No.1, March 10, 2011

DOI: 10.4236/ib.2011.31010 5,005 Downloads 8,825 Views Citations
An Ubiquitous Service Mobility Mechanism in the Cross Domain Service Framework (Articles)

Jung-Sik Sung, Jongmoo Sohn, Yoon-Sik Yoo, Jaedoo Huh

Journal of Software Engineering and Applications Vol.5 No.11A, November 30, 2012

DOI: 10.4236/jsea.2012.531103 4,202 Downloads 7,748 Views Citations
This article belongs to the Special Issue on Cloud Computing
Service Mediator Model for Value Co-Creation Based on Service Dominant Logic (Articles)

Minh Chau Doan, Kunio Shirahada, Michitaka Kosaka

Journal of Service Science and Management Vol.6 No.1, March 21, 2013

DOI: 10.4236/jssm.2013.61002 5,851 Downloads 9,823 Views Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector (Articles)

Jose Antonio Hernández Contreras, María Dolores Esquivel Hernández, Ana María González Ponce

Open Journal of Social Sciences Vol.3 No.1, January 14, 2015

DOI: 10.4236/jss.2015.31007 6,343 Downloads 7,686 Views Citations

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