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ISSN
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Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
, February 25, 2019
DOI:
10.4236/tel.2019.92023
5,019
Downloads
20,040
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
, August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,439
Downloads
6,526
Views
Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh
(Articles)
Tapas Bala
,
Israt Jahan
,
Md. Al Amin
,
Mahmudul Haque Tanin
,
Md. Faridul Islam
,
Md. Mahbubar Rahman
,
Tahira Khatun
Open Journal of Business and Management
Vol.9 No.5
, September 16, 2021
DOI:
10.4236/ojbm.2021.95126
1,784
Downloads
16,117
Views
Citations
The Influence of Personal Characteristics on Customers’ Perception of E-Banking Service Quality and Cost Effectiveness in Vietnam
(Articles)
Ngo Mai Trang
Open Journal of Social Sciences
Vol.10 No.1
, January 27, 2022
DOI:
10.4236/jss.2022.101029
707
Downloads
3,873
Views
Citations
Understanding the Effect of Digital Marketing in Achieving Competitive Advantage through the Quality of Banking Service: An Exploratory Study from the Point of View of a Sample of Rafidain Bank Customers in Iraq
(Articles)
Ahmed R. Al-Owaidi
Open Journal of Business and Management
Vol.12 No.6
, October 25, 2024
DOI:
10.4236/ojbm.2024.126195
260
Downloads
1,484
Views
Citations
Effects of Banking Provisions on the Quality of Assets of Commercial Banks in the Central African Economic and Monetary Community (CEMAC): An Application by the Generalized Moments Method (GMM)
(Articles)
Elfy Deba Bangagnan Yanga
Modern Economy
Vol.15 No.4
, April 25, 2024
DOI:
10.4236/me.2024.154018
208
Downloads
900
Views
Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector
(Articles)
Jose Antonio Hernández Contreras
,
María Dolores Esquivel Hernández
,
Ana María González Ponce
Open Journal of Social Sciences
Vol.3 No.1
, January 14, 2015
DOI:
10.4236/jss.2015.31007
6,413
Downloads
7,799
Views
Citations
Asia: A Lucrative Destination for Investment Banking
(Articles)
R. Vedapradha
,
Ravi Hariharan
,
M. Ilankadhir
,
D. Raja Jebasingh
Open Journal of Business and Management
Vol.7 No.3
, July 30, 2019
DOI:
10.4236/ojbm.2019.73106
837
Downloads
1,982
Views
Citations
Exploring the Effect of Corruption and Government Quality on Bank Stability: Evidence from Transition Countries
(Articles)
Aigerim Balguzhina
,
Farid Irani
Journal of Financial Risk Management
Vol.13 No.3
, September 12, 2024
DOI:
10.4236/jfrm.2024.133025
195
Downloads
1,213
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
, August 22, 2019
DOI:
10.4236/tel.2019.96123
1,260
Downloads
3,720
Views
Citations
Optimization of ZigBee Network Parameters for the Improvement of Quality of Service
(Articles)
Sun Maung
,
Shafia Shiraje
,
Atiqul Islam
,
Mohammad Mobarak Hossain
,
Shamsun Nahar
,
Md. Faizul Huq Arif
Journal of Computer and Communications
Vol.6 No.6
, June 5, 2018
DOI:
10.4236/jcc.2018.66001
1,377
Downloads
5,355
Views
Citations
Patients Satisfaction on Services of Public Hospitals! Does Initiated Reform of Health Sector Is Giving Expected Results?
(Articles)
Ramadan Halimi
,
Isak Berbatovci
,
Hidajete Halimi
,
Donjeta Gashi
Open Access Library Journal
Vol.10 No.10
, October 30, 2023
DOI:
10.4236/oalib.1110727
103
Downloads
899
Views
Citations
Urban Residents’ Evaluation of Domestic Recreation Service Quality in China
(Articles)
Yuanhao Qin
,
Wushuang Fan
American Journal of Industrial and Business Management
Vol.4 No.11
, November 28, 2014
DOI:
10.4236/ajibm.2014.411074
3,367
Downloads
4,582
Views
Citations
Identifying Existing Bus Service Condition and Analyzing Customer Satisfaction of Bus Service in Dhaka City
(Articles)
Farzana Rahman
,
Tanay Datta Chowdhury
,
Tanvir Haque
,
Rezwanur Rahman
,
Aminul Islam
Journal of Transportation Technologies
Vol.7 No.2
, April 12, 2017
DOI:
10.4236/jtts.2017.72008
3,299
Downloads
9,092
Views
Citations
The Contribution of Management Commentary Index (Ma.Co.I) in Annual Banking Reports (ABR) and the Chronicle of the Great Greek Crisis
(Articles)
Alexandros Garefalakis
,
Augustinos Dimitras
Theoretical Economics Letters
Vol.6 No.5
, September 23, 2016
DOI:
10.4236/tel.2016.65103
2,020
Downloads
3,981
Views
Citations
E-Governance for Improved Public Service Delivery in Fiji
(Articles)
Rafia NAZ
Journal of Service Science and Management
Vol.2 No.3
, September 10, 2009
DOI:
10.4236/jssm.2009.23023
10,639
Downloads
22,354
Views
Citations
A Personalized Cloud Services Recommendation Based on Cooperative Relationship between Services
(Articles)
Chengwen Zhang
,
Jiali Bian
,
Bo Cheng
,
Lingfei Li
Journal of Software Engineering and Applications
Vol.6 No.12
, December 5, 2013
DOI:
10.4236/jsea.2013.612074
4,784
Downloads
7,693
Views
Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)?
(Articles)
J. W. Liu
,
Jamie Y. T. Chang
,
Jacob C. A. Tsai
Open Journal of Social Sciences
Vol.3 No.7
, July 14, 2015
DOI:
10.4236/jss.2015.37026
5,132
Downloads
7,130
Views
Citations
Study on the Quality Control of Reputation-Based on Incentive Service-Oriented Manufacturing Network
(Articles)
Liangqing Feng
,
Kunkun Zeng
,
Fangling Shu
Open Journal of Social Sciences
Vol.4 No.7
, July 30, 2016
DOI:
10.4236/jss.2016.47002
1,283
Downloads
2,469
Views
Citations
Assessment of Food Service Quality of Chicken Republic and Mega Chicken Restaurants, Lagos, Nigeria
(Articles)
C. J. Akunne
,
P. O. Adeniji
Food and Nutrition Sciences
Vol.12 No.6
, June 29, 2021
DOI:
10.4236/fns.2021.126045
718
Downloads
4,627
Views
Citations
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