Quality Health Service Improvement - Articles - Scientific Research Publishing

The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020) (Articles)

Khaled Abdoh Almuntaser Ali, Bakery Moussa Addeeb, Abdulwahed Al-Serouri, Saud Mughalles, Yasser Ghaleb

E-Health Telecommunication Systems and Networks Vol.11 No.3, September 22, 2022

DOI: 10.4236/etsn.2022.113008 12,605 Downloads 17,075 Views Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia (Articles)

Bernardus Franco Maseke, Bongani Nyathi

Open Access Library Journal Vol.8 No.1, January 29, 2021

DOI: 10.4236/oalib.1106945 333 Downloads 1,556 Views Citations
Urban Residents’ Evaluation of Domestic Recreation Service Quality in China (Articles)

Yuanhao Qin, Wushuang Fan

American Journal of Industrial and Business Management Vol.4 No.11, November 28, 2014

DOI: 10.4236/ajibm.2014.411074 3,367 Downloads 4,582 Views Citations
Factors Influencing Patient-Centered Care in the Primary Health Care Settings: The Impact of the Pandemic Crisis and Nurses’ Experience (Articles)

Adepeju Lateef, Euphemia Mbali Mhlongo

Open Journal of Nursing Vol.12 No.3, March 31, 2022

DOI: 10.4236/ojn.2022.123014 713 Downloads 5,251 Views Citations
The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE (Articles)

Ayeda Mattar Al Hosani, Kesavan A/L Nallaluthan, Kamarul Bahari Bin Yaakub

Journal of Service Science and Management Vol.19 No.3, June 4, 2026

DOI: 10.4236/jssm.2026.193014 45 Downloads 178 Views Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector (Articles)

Jose Antonio Hernández Contreras, María Dolores Esquivel Hernández, Ana María González Ponce

Open Journal of Social Sciences Vol.3 No.1, January 14, 2015

DOI: 10.4236/jss.2015.31007 6,413 Downloads 7,799 Views Citations
E-Governance for Improved Public Service Delivery in Fiji (Articles)

Rafia NAZ

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23023 10,639 Downloads 22,354 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,276 Downloads 8,724 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 280 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 225 Downloads 1,939 Views Citations
Contribution of Electronic Health Records on Healthcare Service Delivery in Two Selected Regional Hospitals in Eastern Sierra Leone (Articles)

Prince Tongor Mabey, Arrhenius Yusuf Mustapha, Samuel Joseph Bebeley, Marian Mabey

Occupational Diseases and Environmental Medicine Vol.13 No.4, November 20, 2025

DOI: 10.4236/odem.2025.134019 93 Downloads 539 Views Citations
Exploring Factors in the Systematic Use of Outcome Measures: A Multi-Disciplinary Rehabilitation Team Perspective (Articles)

Diana Zidarov, Lise Poissant

Open Journal of Therapy and Rehabilitation Vol.2 No.2, May 29, 2014

DOI: 10.4236/ojtr.2014.22013 4,764 Downloads 6,921 Views Citations
Functionality of Quality Improvement Teams in Primary Healthcare Facilities in Tanzania: Findings from Star Rating Assessment (Articles)

Syabo Mwaisengela, Joseph Christopher Hokororo, Chrisogone Justine German, Erick Stephen Kinyenje, Radenta Paul Bahegwa, Talhiya Abdulhakim Yahya, Mohamed Ally Mohamed, Omary Abdallah Nassoro, Ruth Raymond Ngowi, Yohannes Silipamwambo Msigwa, Mbwana Martine Degeh, Laura Edward Marandu, Bush Nzagamba Lugoba, Edwin Cyprian Mkwama, Lilian Didas Lyakurwa, Alpha Emmanuel Cholobi, Michael Habtu, Grace Saguti, Yoti Zabuloni, Eliudi Saria Eliakimu

Journal of Service Science and Management Vol.16 No.4, July 31, 2023

DOI: 10.4236/jssm.2023.164023 364 Downloads 1,882 Views Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32028 9,614 Downloads 17,340 Views Citations
The Impact of Change Management on the Quality of Health Service Provided “The Moderating Role of Change Resistance”: Field Study of Egyptian Private and Government Hospitals (Articles)

Safaa Ismael Abdel-Satar, Mohamed Abdel Salam Ragheb, Abdel-Nasser Ghanem

Open Access Library Journal Vol.9 No.2, February 18, 2022

DOI: 10.4236/oalib.1108354 356 Downloads 5,345 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 766 Downloads 7,353 Views Citations
Going “paperless” in an English National Health Service (NHS) breast cancer screening service: The intriduction of fully digital mammography (Articles)

Sian Taylor-Phillips, Amy Grove, Sharon Hoffmeister, Margot Wheaton, Sarah Coult, Joanne Essex, Janice Hackney, Sandra Di Cioccio, Aileen Clarke

Health Vol.6 No.5, February 27, 2014

DOI: 10.4236/health.2014.65065 6,035 Downloads 8,253 Views Citations
Service Blueprint a Tool for Enhancing Service Quality in Restaurant Business (Articles)

Muhammed Zakir Hossain, Fabiha Enam, Saraj Farhana

American Journal of Industrial and Business Management Vol.7 No.7, July 13, 2017

DOI: 10.4236/ajibm.2017.77065 10,545 Downloads 22,337 Views Citations
Impact of Relaxation and Group Psycho-Education on Health Outcomes Using Integrated Care Models and Quality Improvement (Articles)

Martha Okafor, Victor Ede, Rosemary Kinuthia, Debbie Strotz, Cathryn Marchman, Scott Weeks, David Satcher

Open Journal of Preventive Medicine Vol.4 No.12, December 18, 2014

DOI: 10.4236/ojpm.2014.412100 2,805 Downloads 4,222 Views Citations
The Elder Health Information Technology Framework for Geriatric Care in Rural India: A Policy Initiative (Articles)

Keya Sen, Stan Ingman

Communications and Network Vol.13 No.1, February 25, 2021

DOI: 10.4236/cn.2021.131002 779 Downloads 2,272 Views Citations

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