Service Quality Improvement - Articles - Scientific Research Publishing

Urban Residents’ Evaluation of Domestic Recreation Service Quality in China (Articles)

Yuanhao Qin, Wushuang Fan

American Journal of Industrial and Business Management Vol.4 No.11, November 28, 2014

DOI: 10.4236/ajibm.2014.411074 3,367 Downloads 4,582 Views Citations
E-Governance for Improved Public Service Delivery in Fiji (Articles)

Rafia NAZ

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23023 10,639 Downloads 22,354 Views Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020) (Articles)

Khaled Abdoh Almuntaser Ali, Bakery Moussa Addeeb, Abdulwahed Al-Serouri, Saud Mughalles, Yasser Ghaleb

E-Health Telecommunication Systems and Networks Vol.11 No.3, September 22, 2022

DOI: 10.4236/etsn.2022.113008 12,605 Downloads 17,075 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,276 Downloads 8,724 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 280 Views Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia (Articles)

Bernardus Franco Maseke, Bongani Nyathi

Open Access Library Journal Vol.8 No.1, January 29, 2021

DOI: 10.4236/oalib.1106945 333 Downloads 1,556 Views Citations
The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE (Articles)

Ayeda Mattar Al Hosani, Kesavan A/L Nallaluthan, Kamarul Bahari Bin Yaakub

Journal of Service Science and Management Vol.19 No.3, June 4, 2026

DOI: 10.4236/jssm.2026.193014 45 Downloads 178 Views Citations
Factors Influencing Patient-Centered Care in the Primary Health Care Settings: The Impact of the Pandemic Crisis and Nurses’ Experience (Articles)

Adepeju Lateef, Euphemia Mbali Mhlongo

Open Journal of Nursing Vol.12 No.3, March 31, 2022

DOI: 10.4236/ojn.2022.123014 713 Downloads 5,251 Views Citations
Going “paperless” in an English National Health Service (NHS) breast cancer screening service: The intriduction of fully digital mammography (Articles)

Sian Taylor-Phillips, Amy Grove, Sharon Hoffmeister, Margot Wheaton, Sarah Coult, Joanne Essex, Janice Hackney, Sandra Di Cioccio, Aileen Clarke

Health Vol.6 No.5, February 27, 2014

DOI: 10.4236/health.2014.65065 6,035 Downloads 8,253 Views Citations
Service Blueprint a Tool for Enhancing Service Quality in Restaurant Business (Articles)

Muhammed Zakir Hossain, Fabiha Enam, Saraj Farhana

American Journal of Industrial and Business Management Vol.7 No.7, July 13, 2017

DOI: 10.4236/ajibm.2017.77065 10,545 Downloads 22,334 Views Citations
Quality Assessment in the Service Area of Expertise in an Institution of Public Health Sector (Articles)

Jose Antonio Hernández Contreras, María Dolores Esquivel Hernández, Ana María González Ponce

Open Journal of Social Sciences Vol.3 No.1, January 14, 2015

DOI: 10.4236/jss.2015.31007 6,413 Downloads 7,799 Views Citations
Hospital Admission Less than 30 Days after Chemotherapy: Results from a Chemotherapy-Specific Morbidity and Mortality Conference in Gynecologic Oncology (Articles)

Lauren Philp, Tracilyn Hall, Lisa Diver, Annekathryn Goodman

Journal of Cancer Therapy Vol.11 No.6, June 28, 2020

DOI: 10.4236/jct.2020.116033 780 Downloads 2,060 Views Citations
The Effects of Output Growth on Preventive Investment Policy (Articles)

Yahel Giat

American Journal of Operations Research Vol.3 No.6, October 24, 2013

DOI: 10.4236/ajor.2013.36046 2,815 Downloads 5,105 Views Citations
Building up Systematic Client-Centred Data as a Base for Clinical Outcome within Outpatient Neurorehabilitation (Articles)

Jessica Vollertsen, Kersti Samuelsson

Open Journal of Therapy and Rehabilitation Vol.4 No.1, February 25, 2016

DOI: 10.4236/ojtr.2016.41002 3,451 Downloads 4,615 Views Citations
Evaluation and Improvement of an Organizational Resource Applying Strategy Patterns (Articles)

Maria Fernanda Papa, Belen Rivera, Pablo Becker, Luis Olsina

Journal of Software Engineering and Applications Vol.9 No.4, April 22, 2016

DOI: 10.4236/jsea.2016.94011 2,644 Downloads 4,291 Views Citations
A Retrospective Quality Study of Hemodialysis Catheter-Related Bacteremia in a Danish Hospital (Articles)

Sophie Kaarup, Bente Olesen, Mahshid Pourarsalan, Lene Boesby, Lisbet Brandi

Open Journal of Nephrology Vol.6 No.4, November 11, 2016

DOI: 10.4236/ojneph.2016.64014 2,081 Downloads 4,138 Views Citations
Effect of INTERACT on Promoting Nursing Staff’s Self-Efficacy Leading to a Reduction of Rehospitalizations from Short-Stay Care (Articles)

Carmen U. Potter

Open Journal of Nursing Vol.9 No.8, August 21, 2019

DOI: 10.4236/ojn.2019.98063 1,465 Downloads 4,501 Views Citations
Research on the Present Situation and Countermeasures of Teaching Quality of International Volunteer Tourism Project in Mabul Island (Articles)

Qianhan Xia, Xinming Han

Open Journal of Social Sciences Vol.7 No.11, November 25, 2019

DOI: 10.4236/jss.2019.711018 836 Downloads 1,925 Views Citations
Interventions to Improve HIV Viral Load Suppression among the Adolescents: Evidence of Improvement Science through a Quality Improvement Approach in Eastern Uganda (Articles)

Bonniface Oryokot, Yunus Miya, Barbara Logose, Eunice Ajambo, Abraham Ignatius Oluka, Charles Odoi, Bernard Michael Etukoit, Levicatus Mugenyi, Kenneth Mugisha

World Journal of AIDS Vol.10 No.2, May 11, 2020

DOI: 10.4236/wja.2020.102008 1,469 Downloads 5,258 Views Citations
Improved Patent Quality of Strategy Choice (Articles)

Zhaoqiu Wang, Yong Zhang, He Liang

Open Journal of Business and Management Vol.12 No.1, December 29, 2023

DOI: 10.4236/ojbm.2024.121008 273 Downloads 886 Views Citations

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