Service Analysis - Articles - Scientific Research Publishing

A Research on Service Recognition (Articles)

Shuliang Wang, Jingru Tian, Shanshan Zou

iBusiness Vol.3 No.1, March 10, 2011

DOI: 10.4236/ib.2011.31010 5,044 Downloads 8,897 Views Citations
Assessing the Cumulative Effect of Service Errors on Customer Perceptions (Articles)

Rhonda L. Hensley, Joanne S. Utley

Journal of Service Science and Management Vol.12 No.4, June 21, 2019

DOI: 10.4236/jssm.2019.124035 1,138 Downloads 3,016 Views Citations
Current Status of Civil-Service System in China and Its Orientation to Reform (Articles)

Ji Pengfei

Chinese Studies Vol.4 No.2, April 17, 2015

DOI: 10.4236/chnstd.2015.42007 5,443 Downloads 6,759 Views Citations
Qualimetric Assessment of the Public Services Efficiency Provision in the Kyrgyz Republic (Articles)

Aigul Musaeva, Salmorbekova Rita, Kunduzkhan Karimova, Zhypargul Abdullaeva

Open Journal of Political Science Vol.11 No.1, January 22, 2021

DOI: 10.4236/ojps.2021.111008 521 Downloads 1,608 Views Citations
Location Patterns of Restaurants in Istanbul (Articles)

Hatice Ayatac, Vedia Dokmeci

Current Urban Studies Vol.5 No.2, June 30, 2017

DOI: 10.4236/cus.2017.52012 1,716 Downloads 3,693 Views Citations
Extracting SOA Candidate Software Services from an Organization’s Object Oriented Models (Articles)

Rana Yousef, Omar Adwan, Mohammad A. M. Abushariah

Journal of Software Engineering and Applications Vol.7 No.9, August 15, 2014

DOI: 10.4236/jsea.2014.79071 4,419 Downloads 5,898 Views Citations
Applying the Service-Profit Chain to Internet Service Businesses (Articles)

Jin-Woo Kim, Michael Richarme

Journal of Service Science and Management Vol.2 No.2, June 17, 2009

DOI: 10.4236/jssm.2009.22013 7,290 Downloads 14,556 Views Citations
The nurses’ voice of working in a newly established community based 24-hour support center for people with psychiatric disabilities (Articles)

Ann-Christin Janlöv, Agneta Berg

Open Journal of Nursing Vol.3 No.2, June 3, 2013

DOI: 10.4236/ojn.2013.32026 4,482 Downloads 6,425 Views Citations
AHP and CA Based Evaluation of Website Information Service Quality: An Empirical Study on High-Tech Industry Information Center Web Portals (Articles)

Changping HU, Yang ZHAO, Mingjing GUO

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23020 6,467 Downloads 11,423 Views Citations
The Relationship between Producer Service and Local Manufacturing Industry: Empirical Evidence from Shanghai (Articles)

Shouming CHEN, Jie LI, Meijuan JIA

Journal of Service Science and Management Vol.2 No.3, September 11, 2009

DOI: 10.4236/jssm.2009.23025 6,056 Downloads 11,024 Views Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32028 9,605 Downloads 17,323 Views Citations
Transient Little’s Law for the First and Second Moments of G/M/1/N Queue Measures (Articles)

Avi Herbon, Eugene Khmelnitsky

Journal of Service Science and Management Vol.3 No.4, December 28, 2010

DOI: 10.4236/jssm.2010.34058 6,792 Downloads 11,524 Views Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China (Articles)

Qingliang Meng, Nongji Zhou, Jian Tian, Yijia Chen, Fen Zhou

Journal of Service Science and Management Vol.4 No.1, March 8, 2011

DOI: 10.4236/jssm.2011.41007 11,425 Downloads 20,989 Views Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network (Articles)

Wenzhi Li, Jing Wang, Zesong Fei, Yuqiao Ren, Xiao Yang, Xiaoqi Wang

Communications and Network Vol.5 No.3C, October 4, 2013

DOI: 10.4236/cn.2013.53B2083 4,255 Downloads 6,645 Views Citations
Analysis of the Unit Performance Degradation for Top Heater Out-of-service Operation Condition (Articles)

Haisheng Yang, Shuping Chang, Ruitao Wu

Energy and Power Engineering Vol.5 No.4B, October 15, 2013

DOI: 10.4236/epe.2013.54B053 5,177 Downloads 6,660 Views Citations
The Application of Cluster Analysis in the Classification of China’s Modern Service Industries (Articles)

Weiwei Yang, Ran Miao

Journal of Service Science and Management Vol.7 No.6, December 5, 2014

DOI: 10.4236/jssm.2014.76035 4,596 Downloads 5,874 Views Citations
Pre-Service Teachers’ Comments toward Official Teacher Selection System (Civil Servant Selection Examination, KPSS) in Turkey: A Qualitative Analysis (Articles)

Ilker Ugulu, Nurettin Yorek

Open Journal of Social Sciences Vol.3 No.9, September 15, 2015

DOI: 10.4236/jss.2015.39025 3,140 Downloads 4,978 Views Citations
Oil, Risk Analysis Techniques, Maritime Security and Safe Passage in Pirate Infested Gulf of Guinea Waters (Articles)

Nana Raymond Lawrence Ofosu-Boateng

Open Journal of Social Sciences Vol.5 No.12, December 14, 2017

DOI: 10.4236/jss.2017.512008 1,302 Downloads 2,745 Views Citations
Analysis of Drug Patent in American Universities Based on Xlpat Platform (Articles)

Bin Li

Open Journal of Social Sciences Vol.6 No.12, December 29, 2018

DOI: 10.4236/jss.2018.612023 991 Downloads 2,045 Views Citations
Value Co-Creation in Service Recovery: A Combination of Systematic Literature Review and Meta-Analytic Research (Articles)

Mo Zhang, Shan Jin

Journal of Service Science and Management Vol.13 No.2, April 29, 2020

DOI: 10.4236/jssm.2020.132026 1,031 Downloads 3,328 Views Citations

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