1. Introduction

OJL

Open Journal of Leadership

2167-7743

Scientific Research Publishing

10.4236/ojl.2017.64011

OJL-81013

Articles

Social Sciences&Humanities

Assessing the Leadership Skills of the Chiefs of Police in the Towns of Nueva Ecija, Philippines: A Dichotomy between Managerial Competence and Decision Making Ability

Jesster

P. Eduardo

¹Arneil

G. Gabriel

Nueva Ecija University of Science and Technology, General Tinio, Cabanatuan City, Philippines

01122017

06041421598, October 201710, December 2017 13, December 2017

2014

This work is licensed under the Creative Commons Attribution International License (CC BY). http://creativecommons.org/licenses/by/4.0/

The study of organizational behavior and performance is often linked to organizational leadership. The Police force as civilian in character is mandated to maintain peace and order in the community and is expected to effectively and efficiently control crime. Short to meet the mandate calls for a study of police leadership. The performance of police office as a group depends to a great extent on the leadership skills of its Chief of Police (COP). The study used the Attribution Theory to analyze the leadership skills of police offices in Nueva Ecija, Philippines. Better police performance is first and foremost an attribute of a skilled police chief. By using a mixture of quantitative and qualitative methods of research, the study measured the leadership domains of “managerial competence and decision-making ability” of the participating heads of police offices. The paper argued that leadership is vital to a performing police office and thus “managerial competence” and “decision-making ability” as important domains of leadership must always be part of the professional growth and development of the COP. The dichotomy between the two domains must remain at bay while training and education programs are instituted to the level of the two leadership domains thereby improving considerably the performance of the police offices.

Leadership Managerial Competence Decision Making Ability Chief of Police Philippines

1. Introduction

The police leadership and performance of police station are interlinked. Considering the nature of the research, there is a dearth of literature on this study. Hence, the researchers offer the following related writings and studies: In England, police leadership style was studied using qualitative approach characterized as context sensitive approach to come up with the new leadership style of police leaders (Bryman, Stephens, & Campo, 1996) . According to Fyfe, Greene, Walsh, Wilson, & McLaren (1997) , police leadership and administration focus on the police chief executive as a multi-dimensional leader creating performance for the police station. While police leadership affects citizens’ attitudes towards the police, police misconduct downgrades the trust and confidence of the community to the police precinct (Weitzer, 2002) . Police capacity is indeed a factor to lessen the opportunity and cases of crimes. The control of crime in the Hong Kong’s mass transport system was identified as attributed to police response to control misbehaviors in the underground train tunnel (Gaylord & Galliher, 1991) and the ability of police leadership to instill discipline among its ranks. In the Philippines, the legitimacy of the police force is rooted in the Philippine Constitution (1987) Article XVI, Section 6, which states that: “The State shall establish and maintain one police force, which shall be national in scope and civilian in character, to be administered and controlled by a National Police Commission.” Effectively, Republic Act 8551 (1998) Section 2, highlights the civilian character of the police force and maintains the need to observe professionalism at all cost:

“The PNP shall be a community and service oriented agency responsible for the maintenance of peace and order and public safety; and the PNP shall be so organized to ensure accountability and uprightness in police exercise of discretion as well as to achieve efficiency and effectiveness of its members and units in the performance of their functions. COPs shall be professional managers; hence, they must be proficient so that they could effectively realize the goals of the PNP.”

However, recent pieces of evidence proved that the Philippine National Police personnel are themselves involved in some illegal activities such as in illegal logging, (Van der Ploeg, Van Weerd, Masipiqueña, & Persoon, 2011) , illegal fishing, or the failure to enforce the law due to lack of resources and trained personnel (Fabinyi, 2007) . Some have been involved in illegal drugs trade and cases of rob out. The situation remains after several institutional and national policies are implemented to toe the line of police personnel and bring back the trust and confidence of the community in the police force. This gap between the ideal condition and actual practice of police personnel inspired the researchers to make a study on the leadership capability of Chiefs of Police in managing their police offices. The study argues that the inability of some police personnel to maintain the performance of their mandated functions emanates from the incapability of their Chiefs of Police, as leaders to assert their power and authority. The leadership capability of COPs shall be measured in terms of Managerial Competence and Decision-Making Ability. The two domains of leadership are essential to maintain performance level of police offices.

The study, therefore, posed the following problems, to wit:

1) What is the level of competence of COPs in terms of Managerial Competence and Decision-Making Ability (MCDMA) as perceived by COPs and their Police Personnel?

2) Is there a significant difference in the MCDMA of COPs based on the perception of COPs and their Police Personnel?

3) Is there a significant relationship between the Managerial Competence of the COPs and their Decision-Making Ability?

4) Is there a significant relation of Age and Length of Service of COPs to their MCDMA as perceived by COPs and their Police Personnel?

The following are the hypotheses, to wit:

1) There is no significant difference in the MCDMA of COPs based on the perception of COPs and their Police Personnel.

2) There is no significant relation between Managerial Competence of COPs and their Decision-Making Ability.

3) There is no significant relation of Age and Length of Service of the COPs to their MCDMA as perceived by COPs and their Police Personnel.

2. Methodology2.1. Conceptual Framework

Leadership in the context of the study is measured by the manner Chiefs of Police maintain Managerial Competence and Decision-Making Ability leading to efficient and effective management of police stations. A research conducted in 1950s showed “police work is complex”, that police use enormous discretion, that discretion is at the core of police functioning… (Kelling , 1999)

2.2. Theoretical Framework

The study adheres to the attribution theory of leadership. This theory argues that whatever happens to the organization may be attributed to things which could either prevent or enhance realization of mandated goals (Calder, 1977) . The entire organizational behavior is affected by numerous factors present in the external and international environment of the police station. One major attribution to the function of policing among personnel is the leadership of the Chief of Police. The better the leadership capability of the Chief of Police, the better the organization performs its mandated duties. Attribution is the process by which individuals explain the causes of behavior and events. Weiner’s attribution theory is about achievement. According to him, the most important factors affecting attributions are ability, effort, task difficulty, and luck. These are the factors affecting achievement of goals. In this context, the study sees the failure of the police to achieve organizational goals and functions and this is attributed not to the personnel but to the person leading the police station―the Chief of Police. With this theoretical back drop, the following research paradigm is drawn, to wit.

The Figure 1 shows the relationship between variables. By using the systems model, the study considered managerial competence and decision making ability as measures of leadership of a police chief. These are inputs of the study that were processed to determine more or less the police office performance. It is processed by measuring the other subdomains of competence and decision making ability. How the study would process the same would lead to the output which later on shall serve as another input to analyze leadership skills and office performance. Part of the output of course is the recommendation necessary to improve the office performance. These could be in the form of training, seminar or even a formal education.

2.3. The Research Locale

The study locale is in the Province of Nueva Ecija, Philippines. The archipelago consists of 7107 islands but geographically, from North to South, it has three main islands: Luzon, Visayas and Mindanao. Each of the main islands is divided into administrative regions and provinces (Gabriel, 2017) . Nueva Ecija is a typical province in the archipelago having agriculture as the backbone of the economy. As of 2010, the province has a total population of 1,955,373 persons greater than 1,659,883 by 295,490 as of July 10, 2013. The map of the province is shown below (Figure 2).

2.4. Research Design

The study used the Descriptive Survey Method. This method involves the collection of data in order to test hypotheses or answer questions. According to Kumar (2014) , this method can systematically describe a situation, problem, phenomenon, service or programs, or provides information or describes the attitude towards an issue.

2.5. Data Gathering Procedure

There were 31 COPs and 310 Police Personnel as respondents. The COPs and their Police Personnel answered the same set of questionnaire-checklist (Appendix) as the main instrument that was correlated to the perception of their respective COPs. The instrument consisted of two groups namely: Managerial Competence with three areas and Decision-Making Ability with four areas. Interview with both groups of respondents was conducted and its results were considered in the processing of data. The researchers used the Simple Random Sampling method to extract the number of Police Personnel. The respondents were offered four options from which to select responses and descriptors (see Table 1 and Table 2).

2.6. Reliability of the Instrument

The questionnaire-checklist was tested using twenty (20) Police Personnel and ten (10) Chiefs of Police from the nearby province (Tarlac) and it was found reliable using Cronbach’s Alpha.

2.7. Statistical Tools

To verify the hypotheses, hypothesis number 1 was tested using the t-Test while Hypotheses 2 and 3 were verified through Pearson Product-Moment Correlation.

3. Results and Discussions3.1. The Level of Competence of Chief of Police (COPs) on Managerial Competence and Decision-Making Ability

In terms of Managerial Competence, the Table 3 shows that both groups of respondents considered COPs as Very Much Competent. Hence, COPs carried out to a full extent the managerial competence areas. Police Personnel agreed that their COPs are very much capable in managerial aspect; however, both COPs and Police Personnel perceived that COPs still have to improve in terms of Management of Staff with an area mean of 3.59 and 3.36, respectively. Staff are

Table 1 Response Mode on the MCDMA of COPs

Index	Semantic differential	Verbal description
4	- Always	- Carried out to a full extent.
3	- Very often	- Carried out to a good extent.
2	- Often	- Carried out to a fairly good extent.
1	- Rarely	- Carried out to a very poor extent.

Table 2 Descriptors of MCDMA of COPs

Limit of index	Semantic differential
3.26 - 4.0	- Very Much Competent (VMC)
2.51 - 3.25	- Very Competent (VC)
1.76 - 2.50	- Competent (C)
1.00 - 1.75	- -Slightly Competent (SC)

Table 3 Level of Competence of COPs on MCDMA

Areas/Items	COPs					Police personnel
Areas/Items	WM		Description			WM	Description
I) Managerial competence in management of planning procedures
Area mean		3.63		VMC	3.39			VMC
II) Managerial competence in organization, control, and direction of structures
Area mean	3.69		VMC			3.39	VMC
III) Managerial competence in management of staff
Area mean	3.59		VMC			3.36	VMC
IV) Decision-making ability in defining the problem
Area mean	3.40		VMC			3.33	VMC
V) Decision-making ability in analyzing the problem
Area mean	2.98		VC			3.04	VC
VI) Decision-making ability in making the decisions
Area mean	3.04		VC			2.90	VC
VII) Decision-making ability in executions and implementations of decisions
Area mean	3.53		VMC			3.17	VC
Overall mean	3.41		VMC			2.26	C

responsible for internal operations of police stations; they should be managed rationally and properly in order to ensure competence in the workplace. Area III shows the COPs and Police Personnel perception on the COPs capability along the line of management of staff. Of all the items, it is item 6 that has the lowest mean which is 3.22 and 3.31, respectively. This implies that COPs shall maintain professionalism and competence in settling issues affecting their personnel in their level. Also, Police Personnel perceived that their COPs have the lowest mean on item 10 which is 3.31. Interviews revealed that politics or “palakasan system” in the organization exists. Consquently, a police personnel could be promoted if he knows someone, either a politician or a “higher up” in the organization.

Under Decision-Making Ability, COPs and Police Personnel vary in their perception particularly in terms of Executions and Implementations of Decisions with an area mean of 3.53 (VMC) and 3.17 (MC), respectively. However, both similarly perceived that COPs are VMC on Defining the Problem, and VC on Analyzing the Problem, and in Making the Decisions. Data show that COPs perceived themselves the lowest in Analyzing the Problem with an area mean of 2.98 (VC) while the Police Personnel perceived their COPs the lowest in Making Decisions with an area mean of 2.90 (VC). COPs shall be masters in solving problem; they must possess abilities in analyzing a problem.

Area V shows that COPs have the lowest perception on item 7 with a mean of 1.81 (C) while Police Personnel perceived their COPs at the lowest on item 5 with a mean of 1.89 (C). It implies that COPs listen and accept worthy suggestions by their staff which indicates participative decision-making in analyzing problems.

In Making Decisions, area VI shows that COPs have the lowest perception on item 6 with a mean of 2.00 (C) while the Police Personnel perceived their COPs are the lowest on items 5 and 8 with means of 2.06 (C) and 2.07 (C), respectively. It signifies that COPs seek the ideas of their personnel before making decisions but still have to improve their ability in decision-making. Thus, COPs shall make accurate, legal, and relevant decisions. Ireland & Miller (2004) stated that making the wrong decision can be fatal for the officer or other person.

The overall mean for COPs is 3.41 (VMC) which means that COPs carried out to a full extent the Managerial and Decision-Making areas while the Police Personnel perception is 2.26 (C) which means that COPs carried out to an average extent only. This entails that COPs believed that they have exerted their best, but their Police Personnel perceived that they still need improvement.

3.2. Significant Difference in the MCDMA of the COPS

Table 4 presents that only Areas I and II have higher Computed Values than their respective Critical Values at 0.05 level of significance; the Ho is rejected. Hence, there is a significant difference in the MCDMA of the COPs only on the two identified areas. However, the Computed Values of Areas III, IV, V, VI, and VII are lower than their respective Critical Values at 0.05 level of significance; the Ho is accepted. It implies that COPs have the same perception as that of their Police Personnel on most of the areas of MCDMA.

3.3. Relation between the Managerial Competence of COPs and Their Decision Making Ability

Table 5 presents that Managerial Competence particularly in Areas II and III significantly correlates with Decision-Making Ability specifically only on Area V at 0.05 level of significance. The Ho is rejected. This implies that COPs who are capable in the Organization, Control & Direction of Structures and Management Staff are also proficient in Analyzing a Problem. On the other hand, the rest of the areas within MCDMA are not significantly interrelated which implies that each area does not affect the other areas. It also signifies that “COPs who are competent in managerial aspect” does not mean that they are also capable in decision-making or vice versa. Similarly, interview showed that Police Personnel acknowledged that COPs must be competent in managerial and in

Table 4 Significant difference in the MCDMA of the COPS

MCDMA areas		Critical t	Computed t	Decision	Interpretation
I)	Managerial competency on management of planning procedures	2.144786688	7.68932E−05	Reject Ho	Significant
I)	Managerial competency on management of planning procedures	2.144786688	7.68932E−05	Reject Ho	Significant
II)	Managerial competency in terms of organization, control, and direction of structures	2.144786688	8.88921E−06	Reject Ho	Significant
II)		2.144786688	8.88921E−06	Reject Ho	Significant
III)	Managerial competency on management of staff	2.228138852	0.002351935	Accept Ho	Not significant
III)	Managerial competency on management of staff	2.228138852
IV)	Decision-making ability on defining the problem	2.262157163	0.527178879	Accept Ho	Not significant
IV)	Decision-making ability on defining the problem
V)	Decision-making ability on analyzing the problem	2.109815578	0.803254683	Accept Ho	Not significant
V)	Decision-making ability on analyzing the problem
VI)	Decision-making ability on making the decisions	2.10092204	0.5736418	Accept Ho	Not significant
VI)	Decision-making ability on making the decisions
VII)	Decision-making ability on executions and implementations of decisions	2.17881283	0.014462754	Accept Ho	Not significant
VII)

T-Test: 0.05 level of significance.

Table 5 Relationship between MCDMA

Correlations	IV) Defining the problem	V) Analyzing the problem	VI) Making the decisions	VII) Executions & implementations of decisions
I) Management of planning procedures	0.574 0.804	0.278 0.729	0.132 0.619	0.597 0.651
II) Organization, control, & direction of structures	0.609 0.840	0.387* 0.768	0.194 0.671	0.487 0.738
III) Management of staff	0.701 0.853	0.385* 0.824	0.043 0.654	0.559 0.739

*Correlation is significant at the 0.05 level (2-tailed).

decision-making in order for them to arrive at a competent decision. Yet, Gorry & Scott Morton (1971) stated that decision making is the core of management and aims at selecting the best alternative to achieve an objective.

3.4. The Relation of Age and Length in the Service to the MCDMA3.4.1. Relation of Age to the MCDMA of COPs

For the COPs, Table 6 shows that the Computed Values is greater than Critical Values of areas II, III, V, and VII only. The Ho is rejected. This implies that both groups of respondents agree that Age affects the MCDMA of COPs only on the aforesaid areas. In the same view, an interview by the researcher with both groups of respondents revealed that the entire respondents believed that COPs must be mature so that they could successfully manage their personnel and

Table 6 Relation of age to the MCDMA of COPs

I) Management of planning procedures		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.311	0.108	−1.762	0.089^c
N of valid cases	COPs	31	0.108	−1.762	Accept Ho
		0.003	0.058	0.058	0.954^c
Police personnel		310			Reject Ho
II). Organization, control, & direction of structures		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.082	0.16	−.442	0.662^c
N of valid cases	COPs	31			Reject Ho
		−0.033	0.058	−.572	0.568^c
Police personnel		310			Reject Ho
III) Management of staff		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.006	0.22	−.032	0.974^c
N of valid cases	COPs	31			Reject Ho
		−0.038	0.056	−.664	0.507^c
Police personnel		310			Reject Ho
IV) Defining problem		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	0.248	0.18	1.379	0.178^c
N of valid cases	COPs	31			Accept Ho
		−0.048	0.057	−.846	0.398^c
Police personnel		310			Reject Ho
V) Analyzing the problem		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.105	0.179	−0.571	0.572^c
N of valid cases	COPs	31			Reject Ho
		−0.067	0.057	−1.174	0.241^c
Police personnel		310			Reject Ho
VI) Making decisions		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.390	0.118	−2.282	0.030^c
N of valid cases	COPs	31			Accept Ho
		−0.037	0.058	−0.653	0.514^c
Police personnel		310			Reject Ho
VII) Executions & implementation of decisions		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.016	0.184	−0.087	0.931^c
N of valid cases	COPs	31			Reject Ho
		−0.007	0.058	−0.128	0.898^c
Police personnel		310			Reject Ho

could have a better decision-making ability. Wiersema & Bantel (1992) indicated that younger managers tend to be more risk-oriented. On the contrary, Milana & Maldaon (2015) concluded in their study that age of manager doesn’t have a significant influence on organizational performance…. Lee, Yen, & Chen (2008) stated that the impact of aging could diminish a manager’s capacity to cope with the job of managing an organization. Also, Taylor (1975) found in his study that older managers are less facile information processors and decision makers. For the Police Personnel, Computed Values of all the areas are higher than their Critical Values. The Ho is rejected. Thus, Police Personnel perceived that there is a significant relation of Age on all the areas MCDMA.

3.4.2. The Relation of Length in the Service to the MCDMA

For the COPs, Table 7 shows that, except area VI, the rest of the areas have greater Computed Values than that of their Critical Values. The Ho is rejected. This implies that both groups of respondents agree that Length in the Service affects the MCDMA of COPs. For the Police Personnel, except area II, the rest of the areas have a higher Computed Value than that of their respective Critical Values. The Ho hypothesis is rejected. Thus, tenure of COPs could demonstrate better MCDMA. Both respondents agreed that COPs must have a longer length of service in order to successfully manage their personnel and could have a better decision-making ability. Similarly, Milana & Maldaon (2015) also resolved in their study that tenure of manager has a significant and positive influence on organizational performance; when an organization has a long-tenured manager, he can influence an organizational performance.

Liu & Ravichandran (2007) mentioned that as managers’ tenure increases, they tend to become more committed to implementing their own pattern of how the organization should be run. Umukoro (2009) found out that long tenure of manager provides a better understanding of organizational procedures and policies, and unwillingness to change past ways of working. However, Wiersema & Bantel (1992) said that long tenure probably reluctance to change structures existing and increases understanding of organizational procedures and policies. Also, Scott (2010) indicated that long tenure may lead to risk avoidance and aversion. Long tenured managers become committed to their model, and ignore calls for change.

4. Conclusion

As the study argued, the leadership of a Chief of Police in Nueva Ecija could be measured in terms of managerial competence and decision-making ability. This must go together to effect change in the police organization. However, as the study showed, there is a seeming disparity between the two leadership domains. Thus, the following conclusions:

1) The dichotomy between managerial competence and decision-making ability must be revisited. The COPs in the Province of Nueva Ecija are very much competent in terms of managerial aspect but have to improve their

Table 7 Relation of length in the service to the MCDMA

I) Management of planning procedures		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.171	0.15	-0.935	0.357^c
N of valid cases	COPs	31			Reject Ho
		−0.055	0.059	−0.975	0.330c
Police personnel		310			Reject Ho
II) Organization, control, & direction of structures		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.171	0.15	−0.935	0.357^c
N of valid cases	COPs	31			Reject Ho
		−0.096	0.058	−1.7	0.090^c
Police personnel		310			Accept Ho
III) Management of staff		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	0.036	0.188	0.193	0.848^c
N of valid cases	COPs	31			Reject Ho
		−0.077	0.058	−1.355	0.177^c
Police personnel		310			Reject Ho
IV) Defining the Problem		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.165	0.177	−0.899	0.376^c
N of valid cases	COPs	31			Reject Ho
		−0.08	0.058	−1.401	0.162^c
Police personnel		310			Reject Ho
V) Analyzing problem		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.216	0.19	−1.19	.244^c
N of valid cases	COPs	31			Reject Ho
		−0.093	0.057	−1.637	0.103^c
Police personnel		310			Reject Ho
VI) Making decisions		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.307	0.172	−1.734	0.093^c
N of valid cases	COPs	31			Accept Ho
		−0.071	0.056	−1.257	0.210^c
Police personnel		310			Reject Ho
VII) Executions & implementations of decisions		Value	Asymp. Std. Error^a	Approx. T^b	Approx. Sig.
Ordinal by ordinal	Spearman correlation	−0.004	0.178	−0.022	0.983^c
N of valid cases	COPs	31			Reject Ho
		−0.003	0.058	−0.061	0.951^c
Police personnel		310			Reject Ho

decision-making ability. It is, of course, necessary for a COP to know the do’s and don’ts of his position especially the management aspect of it, but remains weak in terms of decision-making ability. Management competence provides organizational advantage to police stations. However, this managerial competence must be coupled with the decisiveness to issue orders emanating from study and analysis of the situations confronting the Police Station. The COPs cannot completely and meritoriously perform their function because they are only efficient in managerial aspect. Hence, COPs must be proficient both in managerial and decision-making; therefore, COPs’ in-service trainings should both focus on the managerial and decision-making aspects.

2) The fact that the study showed that COPs are competent in managerial aspect does not mean proficiency in decision-making. However, as a leader, managerial ability is relatively associated in some decision-making areas, but mostly, they differ in various areas. Thus, it is recommended that regular and rigorous trainings on both domains be accorded to the COPs.

3) Finally, age and length in the service are significant factors in management and decision-making. Thus, it is suggested that those who would be promoted to the position of COP must have served the police for quite a long time as their experiences could harness their leadership skills and make them effective and efficient Chief of Police compared to those young police officers.

Cite this paper

Eduardo, J. P., & Gabriel, A. G. (2017). Assessing the Leadership Skills of the Chiefs of Police in the Towns of Nueva Ecija, Philippines: A Dichotomy between Managerial Competence and Decision Making Ability. Open Journal of Leadership, 6, 142-159. https://doi.org/10.4236/ojl.2017.64011

Appendix

Questionnaire checklist

I) Respondent’s Profile: Kindly check (√) the blank lines below according to your profile.

Name (Optional) : ___________________________

Name of Police Station: ___________________________

Age: Sex:

21 - 30: ____ Male: _______

31 - 40: _____ Female: _____

41 - 56: _____

Years in the Service: Educational Attainment:

0 - 10 Years: ______ Masteral Under Graduate/Masteral Graduate: _____

11 - 20 Years: ______ PhD Under Graduate/PhD Graduate: _____

21 Years above: ______

II) Please encircle (O) the rate that corresponds to your answer.

The following scale will be used׃

4) Always/Very Much Competent (A/VMC) - It is carried out to a full extent.

3) Very Often/Very Competent (VO/VC) - It is carried out to a good extent.

2) Often/Competent (O/C) - It is carried out to an average or fairly good extent.

1) Rarely/Slightly Competent (R/SC) - It is carried out to a very poor extent.

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