The past three decades have seen significant improvement in the global health care sector characterized by progress in information technology. Hruby notes that there are no two ways about it, technological developments have made countless interventions to save lives as they continue to improve the overall state of global healthcare [1]. Just like other departments, in order to keep up with the competition, the radiology department needs to increase its efficiency with the changing healthcare system over time ( [2] [3] ). How prompt the radiology department is in terms of producing the final reports is one factor that can greatly increase efficiency and can then be used as a measure of the efficiency of the radiology department ( [4] [5] ). Some of the most successful areas of technology application include the digitalisation of health records, enhanced patient care from automated systems in the health care system, and remote treatment and diagnosis, among other milestones in the health care system ( [6] ).

Radiology Information System (RIS) is one example of the implementation of technology in the healthcare sector. In terms of planning, organization, direction and even providing control over administrative activities, RIS not only helps in the storage and manipulation of information but also, helps in the retrieval of information at the same time ( [7] ). Additionally, RIS helps in utilization as well as the provision of radiology related facilities and services ( [8] ). Whether it be informatics implementation or it be the commuting related activities, the benefits seen in healthcare are tremendous ( [9] ). The RIS, according to Boochever [10], refers to a network software system that is used in the management of the associated data. It is especially useful in tracking radiology imaging, billing, and order information. Some of the critical functions that the RIS performs to make it indispensable in the health care sector include scheduling of activities, management of patients, tracking of patients, results reporting, and billing ( [7] ).

While the incorporation of RIS with CT, an imaging modality, offers a benefit from the perspective of reporting time, this research proposal looks at the impacts that the RIS has on CT scan reporting time at King Khalid Hospital (KKH) in Hail specifically. As mentioned, the aspect of time in a medical procedure is very important in the sense that any mismanagement of time can result in detrimental results which may even cost the lives of the patients ( [11] [12] ). It therefore means that while using the technologies in the medical sector, the turnaround time is crucial for the success of the procedures intended ( [13] ).

The RIS is associated with playing a critical role in enhancing the efficiency and productivity in radiology, as opined by Reiner and Siegel [14]. Before the introduction of RIS, record keeping in operations using CT was paper-based which was more time consuming than a process that starts from physician order finishing with radiology report as asserted by Kahn Jr et al. [15]. It is, however, worth noting that the RIS has its own drawbacks when it is linked with other systems essentially revolving around technical issues ( [10] [16] ).

There have been many studies that took the challenge to find out the role of RIS in the healthcare sector when it comes to incrementing efficiency ( [8] [17] [18] [19] [20] ). Radiology is expected to be stronger, faster, and better than what it used to be compared to other healthcare environments ( [5] ). It is worth noting that the need for the quickest turnaround time has long been a part of the practice of radiology ( [18] [21] ).

Initially, according to a study carried out by Jackson [18], the emphasis placed on turnaround time triggered certain changes based upon available results. According to a survey in 2013 conducted over 86 hospitals, between the years 2009 and 2012, the reporting times that were most problematic in the care settings saw a drop of 54.5%. The study went on to show that the department of emergency which used to take average time of 2 to 4 hours declined to between 30 minutes to 2 hours, and there was drop in inpatient times from up to 24 hours to just 4 to 8 hours. Likewise, outpatient times declined greatly from 24 hours to 4 to 8 hours. These drastic changes demonstrate the significant impact made by the radiology departments surveyed.

Yet, when looking at the impact that the implementation of RIS has on the healthcare sector in other Middle Eastern countries, this element appears to be all but totally unexplored. Thus, can consider this study to be one of the first studies that investigate the impact that RIS has in the national healthcare setting in a Middle Eastern country. There are several studies, For example, Jackson [18]; Lahiri and Seidmann [20]; Inamura et al., [17], where some of the authors explored the impact that implementation of RIS had on turnaround time but this research is particularly focused at King Khalid Hospital in Hail in the Kingdom of Saudi Arabia makes it one of a kind in this field of study.

The healthcare system in the Kingdom of Saudi Arabia (KSA) is of utmost importance to the government ( [22] ). Additionally, there are great opportunities for growth in this lucrative sector. Thus, this research focuses on identifying the impact that implementation of RIS has on the CT reporting time. Hence, this research presents the detailed data collection methods along with the analyses methods used. Further, this research will go on to not only present the results obtained, but also to discuss the relationship of these results with those obtained in previous studies.

The results presenting the comparison and the effect that RIS installation had on the three departments, Emergency, Inpatient, and Outpatient, are clearly indicated in Figures 1-3. In all the three departments, a reduction in the average turnaround time is obtained in the second sample that is Post-RIS installation which indicates that RIS installation had a positive effect on all the departments under consideration. The results of the two-way ANOVA are presented in Figure 4. The average turnaround times between 2017 and 2018 are statistically significantly different. Installation of RIS has statistically significantly reduced the scan to release time (p-value < 0.001 < 0.05). This is a strong evidence supporting the use of the RIS and shows that all types of patients have benefited from it. Thus, this answers the research question.

As for their average scan to release time, Figures 1-3, Figure 5, Figure 6 depict this information visually. For the Emergency type of patients, there is a 28.53% reduction in time, from nearly 4 hours the average time reduced to nearly 3 hours. For the Inpatients, the reduction was more than Emergency Department. From almost 8.5 hours the average scan to release time decreased to roughly 5.5 hours, resulting in a 36.29% decrease. Outpatients also benefited from the RIS as their average turnaround time was reduced by nearly 11 hours, from almost 24 hours to almost 13 hours (a 45.06% reduction in time).

The Figureabove shows the mean Turnaround Time which used to be higher during the first half of 2017 (Pre-RIS installation) and which shows a decrease after the installation of RIS in the Emergency Department.

Similar to the positive effects that RIS installation had on the Emergency Department, Figure 2 and Figure 3 presented above clearly demonstrate that mean Turnaround Time was greatly reduced after the installation of RIS in the Inpatient as well as Outpatient Departments.

These results indicate that the TAT for the Emergency cases provided a reduction of 28.53%, while the reduction in TAT for hospital Inpatients was at 36.29%, and for hospital Outpatients, a reduction of 45.06%.

This research study has looked at the impact of the Radiology Information System (RIS) on Computed Tomography (CT) reporting time. The general goal of the research study was to establish whether the RIS has an impact on CT reporting time. The search study took place at a health facility called King Khalid Hospital (KKH) in Hail in the Kingdom of Saudi Arabia. The research objective resulted in establishing average turnaround time between periods of research.

From the drastic reduction in Turnaround Time in all the three departments Post-RIS installation, it can be noted that the impact of technology in healthcare systems knows no boundaries and even if boundaries do exist then with the immense list of advantages that technology adds to healthcare, they can be overcome with time.

The results obtained were meant to address the primary research question: is Turnaround Time reduced significantly Post-RIS installation or not? The majority of the results were either tabulated or represented in graphs as indicated in the previous section. As indicated in the graphs above, there was a significant reduction in the release time. As per the results, a drop in the turnaround time (28% - 45%) was evident after the installation of RIS, a much lower TAT than what was obtained in other studies (54.5%) ( [18] ). It thus represents strong evidence that supports the use of RIS, showing that all the patients surveyed have benefited from the implementation of the system.

Consistency in the results can also be seen when compare the results to other studies which too showed consistency in terms of reduction of turnaround time with the implementation of RIS ( [17] ). This research study indicates that departments have significant disparity when they are compared on the basis of the time of the scan to its release. In other words, the average scan to the time of release is not similar between departments, as indicated in Figure 5 and Figure 6. Something to note also is that the scan results of the emergency cases reveal the lowest TAT, followed by the results from the inside of the hospital and, lastly, the hospital outpatients. These results indicate that the turnaround times for the emergency cases had a reduction of 28.53%, while the reduction in inside the hospital patients was at 36.29%, and the outside the hospital patients had a reduction of 45.06%. Based on the results from Figure 4 (Appendix C), the different levels of reduction in time have statistical significance that is different across the three departments. Just like this research, a significant drop in turnaround time was noticed in other study (80%) ( [8] ).

Although, our research along with some other studies turned out to be successful in terms of reduction of Turnaround Time with the implementation of RIS but there are other organisations also which did not notice significant difference ( [19] ) and for some organisation, there was reduction in TAT but they did not find this reduction to be uniform and unsatisfied complained of non-uniformity ( [20] ).

Technology plays a significant role in health care and has brought about revolutionary changes in addressing a variety of health care issues.

In general, the results of the research study have critical implications for establishing the turnaround times of the three different departments. The department with the highest TAT was the Outpatient Department (45%), followed by the Inpatient Department (36%), and then the Emergency Department (28%) had the least change in mean turnaround time. These results show that there is a substantial positive impact of RIS on CT reporting time.

Talking about the implications, several managerial as well as theoretical implications came out from these findings. Firstly, from the perspective of a healthcare provider, in order to make the operational improvements, a competent integration of informatics systems and workflow is necessary. Secondly, from the perspective of the radiology department, there is a need for qualified personnel in the relevant departments who possess the necessary skill set to operate on computers and various pieces of technology just like informaticians. Thirdly, one major implication is related to potential space available post the implementation work is done as this ensures enhanced interface between the other departments of the hospital and the Radiology Department and concerned physicians. Another implication is beneficial to the entire healthcare facility as it can help elevate the level of services by the development of complementary procedures in all the departments.

The authors would like to acknowledge support from Dr. Mubarabk Al Anazi in ethical application and data collection.

The authors declare no conflicts of interest regarding the publication of this paper.

Almutairi, F. and Alyami, J. (2021) Impact of Radiology Information System on CT Scan Reporting Time. Open Journal of Medical Imaging, 11, 73-84. https://doi.org/10.4236/ojmi.2021.113007