Foreign language teachers, like all teachers, design their courses by first investigating and paying attention to their learners’ special needs. In this paper, a needs analysis survey is presented. This took place in a class of adult graduates from Greek Merchant Marine Academies. Learners are all naval engineers who participate in a postgraduate course with the purpose to upgrade their professional diploma. The course subject includes both general English and English for Specific Purposes—English related to vessel engine operation, service and maintenance. The learner needs analysis is done with the help of a questionnaire. The questionnaire consists of six parts. These examine the learner beliefs concerning the reasons for learning the English language, their language proficiency in English as well as reasons that they might have dropped out of language learning courses in the past. The questions asked are closed questions, checklists, rating scales and open questions. Results show that learners prefer learning English, because they view it as useful in their work. In fact, they need to be able to read and comprehend engine operation manuals and compose written forms required by them. Concerning teaching methods, learners are found to prefer group work activities. They also find the textbooks series studies in the Marine Academy as useful. Still, they propose teaching material modification which includes more group activities and technical vocabulary practice tasks.
All foreign language teachers need to take into consideration their learners needs when designing a course. The aim of this paper is to evaluate a needs analysis questionnaire that focuses on the learning needs of a class of merchant navy engineers.
The teaching context is a class of twenty adult learners, aged from 25 to 50 years old. The learners are all naval engineers, graduates from Marine Academies who undertake a postgraduate course in order to enhance their occupational qualifications and upgrade their professional diploma. English is among the courses offered. The total teaching hours of the course are 70 and, according to the official curriculum, learners should practice both general English and English for Specific Purposes—terminology related to vessel engine operation, service and maintenance.
Concerning needs analysis, there are a number of definitions and efforts made by education stakeholders and specialists to define ways to describe learner needs.
Brindley mentions three types of needs: language proficiency needs, psychological-humanistic needs and specific purpose needs. The first concern the level of language knowledge learners need to attain. Psychological-humanistic needs refer to learner psychological state regarding the language learning process. For example, how confident they feel learning the language. Specific purpose needs refer to the linguistic items learners are required to master for vocational use (Brindley, 1986: p. 66).
According to Richards, needs analysis refers to “the procedures used to collect information about learners’ needs” (Richards, 2012: p. 51) while Tudor defines needs analysis as the research of learners’ conceptual and expressive agendas. According to him, learners of a language learning course form their personal “learning agenda” which includes the notions and intentions that they feel they should communicate in the target language (Tudor, 1996: pp. 76-77). The role of the teacher is to investigate into learners’ agendas so as to record their needs. In fact, learners participate in this quest themselves by both expressing their intentions and by shaping their study in collaboration with the teacher.
West underlines the fact that needs analysis is effectuated for practical purposes; this means that teachers investigate into learner target situation needs in order to design their course syllabus (West, 1994: p. 1). Long, on the other hand, defines learner needs as “a prerequisite for effective course design” (Long, 2005: p. 1).
A common classification of learner needs is their distinction into objective and subjective needs. Objective needs refer to how the learners will use the language at the end of the course. This includes the language items and the use the learners will have acquired so as to be able to perform communicative roles. Objective needs relate, therefore, to the content of instruction.
Subjective needs, on the other hand, relate to the process of learning. This refers to what the learners should do in order to acquire the target language (Ayakli, Karavas, Manolopoulou-Sergi, & Spinthourakis, 2004: p. 96). Subjective needs include learning preferences and style, aptitude, motivation as well as the use of learning strategies.
There have been several models and techniques proposed for conducting learner needs analysis.
One well-known model designed to define learners’ real world communicative needs is the Munby Model (1978). Tudor mentions nine parameters analyzed by this model: participant, purposive domain, setting, interaction, instrumentality, communicative event and communicative key (Tudor, 1996: p. 67).
An alternative model for needs analysis was put forward by Tarone and Yule in 1989. They defined four levels in which learners would need to use the language: the global level, the rhetorical level, the grammatical-rhetorical level and the grammatical level (Tudor, 1996: p. 72).
Nevertheless, the above two models have been criticized as limited since they only cater for learner’s objective needs and fail to investigate learners’ “conceptual” and “pragmatic” knowledge.
Several techniques have been proposed for conducting needs analysis. Among the most commonly used ones are questionnaires, pilot student and staff questionnaires, interviews, tests, case studies, authentic data collection, participatory needs analysis collection and consultation of qualified informants (Tudor, 1996: pp. 73-77; Richards, 2012: p. 63).
The learner needs analysis questionnaire consists of six parts. The first and second parts included questions relating to the usefulness of English as a course as well as the reasons why someone should learn the language. The third part sought to record learners’ language proficiency in English while the fourth part investigated the reasons behind learners’ withdrawal from formal English learning courses in the past. Part E investigated English learning activities in which learners participated in the past and their view of them and Part F asked learners to comment on how they would prefer their English teacher to behave in class. The last part of the questionnaire, Part G, includes questions on the nature of English as a language as well as learner feelings about it.
Concerning the types of questions used, these included closed questions, checklists, rating scales as well as open questions. Closed ended questions were chosen since they are “readily analyzable, useful for assessing gradations of intensity” (Bogdan & Biklen, 1998). For an example of a closed question, see Appendix I, where learners are asked to relate how they learned maritime English. The question has four possible answers and learners tick the appropriate one(s).
Another structured item used to assess learner needs was checklists. Checklists, according to Richards (2012: p. 73) are a set of terms that describe different values. In many questionnaire questions (see Appendix I) learners are asked to classify various activities, experiences or tasks as “Very Useful” or “Useful” or “Not Useful” while in other cases they needed to provide answers like “Very True”, “True” or “Not True” (see Appendix I). Scales are another type of question used (see Appendix I). In these learners were asked to assign values to a variety of teacher actions. For example, learners ticked “No,” “A little,” “Good,” “Best” according to how they would like the teacher to behave during the English teaching lesson.
Open questions constituted another question type employed. These were chosen since they allow learners more freedom in expressing their ideas and feelings (BouJaoude, 2000: p. 174). Taking into account learner subjective needs as well, it is advisable to investigate how they feel about what they learn as well as the way in which they are being taught. It is also useful to give them space to express themselves; perhaps some new ideas will come up that will further aid course design and implementation. For examples of open questions used in the questionnaire under discussion see Appendix I.
The questionnaire includes questions that are relevant to learner interests and occupational status. Learners need to be motivated in order to study. The knowledge they come to contact with and the skills they practice need to be linked to their interests and they should also be able to see the long term value in what they learn (Beetham & Sharpe, 2013: pp. 3-10). This is the reason why this questionnaire includes questions directly relating the English language with the occupational learning needs of maritime students. So, learners are asked why they think learning English might be useful in their job (see Appendix I).
Taking under consideration the fact that modern society puts greater demands on its members be they learners or professionals (Long, 2005: p. 1), the questionnaire elicits learners’ evaluation of their previous general and maritime English learning courses as a way to foresee future difficulties and be able to draw a clearer picture of how learners perceive learning as well as of their various learning styles, interests and preferences (see Appendix I).
Herndon mentions that learners often feel that “instruction lacks personal relevance” (Herndon, 1987: p. 11). This is way questions in Part F of the questionnaire have been devised in order to examine how learners want the English course to be conducted (see Appendix I). Should the syllabus designer or teacher take into consideration learner responses in designing a course, learners will be “purposefully motivated” and they will find learning activities “meaningful” and “worthwhile” (Wlodkowski, 2011: p. 2).
The initial part of the questionnaire focused on analyzing learners’ view of the necessity to learn the English language. This view is expressed in
Concerning the reasons why learners think English is important, as Figures 2-5 show, ninety per cent (95%) of them agreed that they need English for reading engine operation manuals, ninety per cent (90%) for ordering spare parts and supplies while eighty per cent (80%) want to be able to communicate with foreign crew on board and seventy five (75%) need to compose damage reports to the employer shipping company.
For further reasons why learners consider learning English as important, see Appendix II.
Another issue that was investigated by the questionnaire was learners’ current language ability. Both general English and maritime English knowledge were studied. According to the results shown in
A great number of learners have attended English learning courses in the past for an average of five years, from two to three hours a week. According to
Concerning maritime English,
In the question to where they would attribute their current English knowledge,
For further learner responses see Appendix II.
Focusing on what learners want and feel that they need to do in order to improve their English, learners seem to be once more interested in their occupation and, as shown in
Translation is a teaching method that learners feel that can help them in their knowledge of technical terminology. Though it is a teaching method of the past, it seems to be helpful in ESP contexts. According to
Finally, concerning class activities, 35% of learners prefer doing group work exercises (
For further results on what learners want and feel that they need to do in order to improve their English, see Appendix II.
After analyzing the questionnaires, it is evident that learners prefer to learn English that will be useful to them in their work. They feel that they need to be able to read engine operation manuals and written material needed for their work in vessel engine rooms. This finding is in accord with the view that learners of English are motivated by “expectancy-value,” “goal-directed” and “self-determination” theories (Liuoliene & Metiuniene, 2006). This means that they have a particular purpose in learning and they expect certain measurable results that will have direct application on their work.
An additional finding is that learners prefer group work activities. This is expected since they are adults. Jarvis, comments that adult trainers have found that group work tasks are more effective in developing professional ESP skills (Jarvis, 1983: p. 45).
Concerning textbooks, learners find both the textbook series they studied at the Marine Academy and their current textbook useful. Still, there could be modifications made to the teaching materials like the addition of more group tasks or more vocabulary or even translation exercises.
This paper has aimed to investigate maritime learner needs through the use of a questionnaire. A number of interesting results were extracted which could help the teacher in the further design of her teaching material and enhancement of the class syllabus.
The author declares no conflicts of interest regarding the publication of this paper.
Giannarou, E. K. (2021). Learner Needs Analysis in an ESP Class. Open Journal of Modern Linguistics, 11, 174-200. https://doi.org/10.4236/ojml.2021.112015
Questionnaire
Questionnaire for the needs analysis of learners of maritime English. Learners are adult marine engineers who learn both General English as a means of communication with fellow foreign crew and English for Specific Purposes used in everyday maritime engineering.
Part A
Part B
From the list above please choose four that are the most important for you. Write their numbers below
----------------------------------------------------------------------------------------
Part C
If you already speak some English, please circle your present level of language ability in English
General English Knowledge
C1 Basic: know a few common words and expressions; able to participate in short conversations in a few predictable topics; little knowledge of vocabulary, grammar and idioms; pronunciation heavily influenced by mother tongue
C2 Intermediate: can speak comfortably in familiar situations and topics; little difficulty with vocabulary, idioms, grammar and pronunciation
C3 Advanced: able to communicate fluently and naturally on most topics; very little difficulty with vocabulary, idioms, grammar and pronunciation
Maritime Terminology English Knowledge
C4 Basic: know a few words commonly used in the engine room
C5 Intermediate: know more words that the ones that are commonly used in the engine room
C6 Advanced: know a wide range of specialized maritime terminology
C7 If you attended a formal course in learning English as a foreign language, please indicate the length and frequency of the course (e.g. 6 years, 4 hours per week)
----------------------------------------------------------------------------------------
C8 How useful was the course?
Why?
……………………………………………………………………………………
C9 How did you learn maritime English terminology?
C10 How useful were the English courses offered at the Marine Academy where you received your initial training?
C11 How useful were the textbooks you studied at the Marine Academy (“Maritime English”)?
C12 How useful is your current English textbook (“English for Marine Engineers (B Class)”?
C13 To what would you attribute your present level of ability in English?
C14 What activities or experiences were most useful in your study of English? Please elaborate
…………………………………………………………………………………
Part D
If you have studied English in the past and you have stopped, please check the appropriate boxes below
Other:
……………………………………………………………………………………
Part E
Have you ever done the following activities in studying English? How useful were they?
Other:
……………………………………………………………………………………
Part F
In class or with a tutor, I would like my teacher to:
Part G
How do you feel about English as a language?
Other:
……………………………………………………………………………………
Adapted by Richards (2012). Curriculum Development in Language Teaching. New York: Cambridge University Press, pages 73-79.
Further learner responses
Question: Why is English useful to you?
Question: To what would you attribute your present level of ability in English?
Question: What activities could someone do to improve their English?