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R. Heeks, “Benchmarking E-government: Improving the National and International Measurement Evaluation and Comparison of E-government,” In Z. Irani, & P. Love (Eds.), Evaluating information systems: Public and private sector. Oxford: Butterworth-Heinemann, 2008, pp.236-301.

has been cited by the following article:

• TITLE: A Public Value Based Framework for Evaluating the Performance of e-Government in China

  AUTHORS: Wenlin Bai

  KEYWORDS: Evaluation of Performance of e-Government; Public Value; Conceptual Framework; China

  JOURNAL NAME: iBusiness, Vol.5 No.3B, November 7, 2013

  ABSTRACT: Much research has been done on evaluating the performance of e-government in China, but comprehensive pictures of research done on evaluation of performance of e-government can hardly be found in the Chinese literature. Besides, there are few theories to support the research and practice in evaluation. By analyzing existed literature, the paper proposes a conceptual framework for evaluating performance of e-government based on public value perspective. Delivery of public services, effectiveness of public organization and development of trust are identified and selected as three basic public values for analysis.