TITLE:
A Public Value Based Framework for Evaluating the Performance of e-Government in China
AUTHORS:
Wenlin Bai
KEYWORDS:
Evaluation of Performance of e-Government; Public Value; Conceptual Framework; China
JOURNAL NAME:
iBusiness,
Vol.5 No.3B,
November
7,
2013
ABSTRACT: Much
research has been done on evaluating the performance of e-government in China, but
comprehensive pictures of research done on evaluation of performance of
e-government can hardly be found in the Chinese literature. Besides, there are few theories to support the research and
practice in evaluation. By analyzing existed literature, the paper proposes a conceptual framework for evaluating
performance of e-government based on public value perspective. Delivery of public
services, effectiveness of public organization and development of trust are
identified and selected as three basic public values for analysis.