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Goetzel, R.Z., Guindon, A.M., Turshen, J.I. and Ozminskowski, R.J. (2001) Health and productivity management: Establishing key performance measures, benchmarks and best practices. Journal of Occupational and Environmental Medicine, 43, 10-17. http://dx.doi.org/10.1097/00043764-200101000-00003

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