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M. S. Featherman, A. D. Miyazaki and D. E. Sprott, “Reducing Online Privacy Risk to Facilitate E-Service Adoption: The Influence of Perceived Ease of Use and Corporate Credibility,” The Journal of Services Marketing, Vol. 24, No. 3, 2010, pp. 219-229. doi:10.1108/08876041011040622

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