TITLE:
A Socio-Technical Approach to Cyber Risk Management and Impact Assessment
AUTHORS:
Konstantinia Charitoudi, Andrew Blyth
KEYWORDS:
Impact Assessment; Risk Management; Socio-Technical Systems
JOURNAL NAME:
Journal of Information Security,
Vol.4 No.1,
January
30,
2013
ABSTRACT: Technology is increasingly being used by organisations to mediate social/business relationships and social/business transactions. While traditional models of impact assessment have focused on the loss of confidentiality, integrity and availability, we propose a new model based upon socio-technical systems thinking that places the people and the technology within an organisation’s business/functional context. Thus in performing risk management in a cyber security and safety context, a detailed picture of the impact that a security/safety incident can have on an organisation is developed. This in turn stimulates a more holistic view of the effectiveness, and appropriateness, of a counter measure.