TITLE:
Economic and Social Impact of Tourism on a Small Town: Peterborough New Hampshire
AUTHORS:
Tomoko Tsundoda, Samuel Mendlinger
KEYWORDS:
polarization, tourism development and consequence
JOURNAL NAME:
Journal of Service Science and Management,
Vol.2 No.2,
June
17,
2009
ABSTRACT: This study examined the perceived impacts of tourism on the lives of people from a small New England town. Twenty seven in-depth unstructured interviews were conducted. The study found that most people perceive both positive and negative impacts of tourism and do not want to change their town for increased tourism development even if it results in increased revenue. People recognized tourism’s benefit to the town’s economy but less so to their economic situation. Working locals expressed worry regarding the town’s gradually polarized economy and divided social classes and regard tourism as one of the causes. Wealthier members generally view tourism at its present level as beneficial. For further tourism development Peterborough’ population will need to solve this dilemma.