TITLE:
Forming Trust in E-Mentoring: A Research Agenda
AUTHORS:
Joanne D. Leck, Penny M. Wood
KEYWORDS:
Mentoring; E-Mentoring; Trust; Online Trust; Interpersonal Trust
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.3 No.1,
January
17,
2013
ABSTRACT: Mentoring has been identified as a valuable tool for learning and career development, as well as organizational advancement. E-mentoring has increased in popularity as a means of creating global access to mentors while reducing organizational training costs, and reducing both time and geographical constraints for mentors and mentees. E-mentoring has proven to most benefit the mentee and mentor when mutual trust has been established. However, e-mentoring is still a relatively new phenomenon and it is unclear how online trust is established and sustained between mentors and mentees. This paper presents a research agenda to better understand how trust is formed in e-mentoring.