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K. Mayer, J. Bowen, and M. Moulton, “A Proposed Model of the Descriptors of Service Process,” Journal of Services Marketing, Vol. 17, No. 6, 2003, pp. 621-639.

has been cited by the following article:

• TITLE: Pricing Services in a Grid of Computers Using Priority Segmentation

  AUTHORS: Emmanuel Fragniere, Francesco Moresino

  KEYWORDS: Service Pricing, Grid Economy

  JOURNAL NAME: Journal of Service Science and Management, Vol.3 No.3, October 8, 2010

  ABSTRACT: In the past decade many grids of computers have been built among non-profit institutions. These grids are built on a voluntary participation and the resources are not charged to the users. When a resource is given free of charge its allocation is in general not optimal. In this paper, we propose an original mechanism that allows an optimal resource allocation without cash exchanges. We develop a pricing scheme where the service is segmented according to the priority level. The optimal prices of the different services are obtained by solving a Markov Decision Process (MDP). Each participant receives a credit that is proportional to its contribution that enables him to have access to services offered by the grid.