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Baabdullah, A. M., Alalwan, A. A., Algharabat, R. S., Metri, B., & Rana, N. P. (2022). Virtual Agents and Flow Experience: An Empirical Examination of AI-Powered Chatbots. Technological Forecasting and Social Change, 181, Article ID: 121772.
https://doi.org/10.1016/j.techfore.2022.121772

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