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Durrah, E., Hall, A. H., & Vajda, A. J. (2022). The Importance of Culturally Responsive and Afrocentric Theoretical Frameworks-A Call for More Inclusive Curriculum in Counselor Education. In K. F., Johnson, N. M. Sparkman-Key, A. Meca, & S. Z. Tarver (Eds.), Developing Anti-Racist Practices in the Helping Professions: Inclusive Theory, Pedagogy, and Application (pp. 25-44). Springer.
https://doi.org/10.1007/978-3-030-95451-2_3

has been cited by the following article:

• TITLE: Evaluation of Client Satisfaction in Reentry Behavioral Health Services—Program Assessment of Clinical Satisfaction (PACS-27) Survey

  AUTHORS: Geoffrey A. Johnson

  KEYWORDS: Program Evaluation, Reentry Services, Culturally Responsive Assessment, Pilot Instrument Development, Afrocentric Theoretical Framework

  JOURNAL NAME: Open Journal of Social Sciences, Vol.14 No.10, October 20, 2026

  ABSTRACT: The Program Assessment of Clinical Satisfaction (PACS-27) instrument was developed to gauge client satisfaction within a behavioral health and reentry services agency. PACS-27 served as a tool for this pilot evaluation. Findings were interpreted through CACREP-aligned competencies and Afrocentric theoretical frameworks emphasizing cultural responsiveness and community-anchored behavioral health care. Fourteen (n = 14) participants completed the 27-item instrument (PACS-27). Total scores ranged from 88 to 135, with a mean score of 116.71, indicating favorable overall satisfaction with the organization’s reentry services across nine service domains. Afrocentricity, an African-centered theoretical framework, informed interpreted analysis, with understanding how power dynamics may skew client voice(s) in justice-aligned environments. The pilot provides preliminary evidence. Future evaluations should incorporate more qualitative dimensions and a larger sample to strengthen confidence and interpretive depth of results.