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Filieri, R., Hofacker, C. F., & Alguezaui, S. (2018). What Makes Information in Online Consumer Reviews Diagnostic over Time? The Role of Review Relevancy, Factuality, Currency, Source Credibility and Ranking Score. Computers in Human Behavior, 80, 122-131.
https://doi.org/10.1016/j.chb.2017.10.039

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