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Hekmatpanah, M., Shahin, A. and Ravichandran, N. (2011) The Application of Cause and Effect Diagram in the Oil Industry in Iran: The Case of Four Liter Oil Canning Process of Sepahan Oil Company. African Journal of Business Management, 5, 3019-3027.
https://doi.org/10.5897/ajbm11.1517

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