TITLE:
Influence of Organizational Culture on Employee Performance in Selected Councils in Zambia
AUTHORS:
Toka Chikango, Daniel L. Mpolomoka
KEYWORDS:
Organizational Culture, Employee Performance, Organizational Structure, Strategic Goal Orientation, Teamwork, Zambian Local Authorities
JOURNAL NAME:
Open Access Library Journal,
Vol.13 No.6,
June
8,
2026
ABSTRACT: This study examined the influence of organizational culture on employee performance in selected Zambian local authorities, namely Lusaka City Council, Chongwe Municipal Council, and Rufunsa Town Council. A correlational research design was adopted to determine the strength and direction of relationships between organizational culture variables and employee performance. Primary data were collected using structured questionnaires administered to 637 respondents selected through simple random sampling. The data were analyzed using the Statistical Package for Social Sciences (SPSS) version 25. Descriptive statistics were used to summarize demographic characteristics of respondents, while inferential statistics including Chi-square tests, regression analysis, and Analysis of Variance (ANOVA) were employed to test the study hypotheses and examine the relationships between variables. The findings revealed that key dimensions of organizational culture—organizational structure, strategic goal orientation, and teamwork—have a significant influence on employee performance. The results indicated that flexible organizational structures, clearly defined strategic goals, and collaborative work practices positively contribute to employee effectiveness, with teamwork emerging as the strongest predictor of employee performance. The study concludes that strengthening organizational structures, improving strategic alignment, and promoting teamwork are critical strategies for enhancing employee performance in Zambian local authorities and improving service delivery.Subject AreasHuman Resource Management