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Bies, R.J. and Tripp, T.M. (1996) Beyond Distrust: “Getting Even” and the Need for Revenge. In: Kramer, R. and Tyler, T., Eds., Trust in Organizations: Frontiers of Theory and Research, SAGE Publications, Inc., 246-260.
https://doi.org/10.4135/9781452243610.n12

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