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Diall, H., Dembélé, A., Touré, Y., Maïga, B., Cissé, M., Doumbia, A., et al. (2019) Les facteurs influençant les indicateurs de performance à l’URENI de la pédiatrie du CHU Gabriel Touré. Mali Santé Publique, 9, 7-13.
https://doi.org/10.53318/msp.v9i02.1499
https://www.revues.ml/index.php/msp/article/view/1499

has been cited by the following article:

• TITLE: Parental Satisfaction and Associated Factors of Care Quality in Pediatric Services of the Analamanga University Hospital Centers

  AUTHORS: Lalao Armandine Raharitiana, Herindrainy Constant Claudel Edwin, Harimbola David Rakotonandrasana

  KEYWORDS: Parental Satisfaction, Factors, Quality of Care, Pediatric of CHU Analamanga

  JOURNAL NAME: Open Journal of Epidemiology, Vol.16 No.1, February 25, 2026

  ABSTRACT: Madagascar has 43% of its population under 15 years old, 80% of whom are under 5 years old, and child mortality rates remain high according to the survey demographic in 2021. Access to quality care services remains a major challenge in Madagascar. The objective of this study was to evaluate parents’ satisfaction with the quality of care provided to their children in the pediatric departments of the four University Hospital Centers (CHU) of Analamanga. A descriptive cross-sectional approach was used to collect data from the 313 parents of these CHU. Parents reported an overall satisfaction rate of 62.6% regarding the quality of care. Satisfaction was low with respect to: parental involvement (41.2%), the cleanliness of toilets and showers (55.3%), the variety of meals in the cafeteria (9.3%), the discharge procedure (57.8%), and information about monitoring (54%). The main quality of care factors associated with parental satisfaction (p