TITLE:
Influencing Factors and Improvement Strategies of IT Employees’ Work Performance under the Background of Digital Transformation
AUTHORS:
Han Han, Xiaotun Chen
KEYWORDS:
Digital Transformation, IT Enterprises, Employee Work Performance, Influencing Factors, Employee Heterogeneity
JOURNAL NAME:
Open Journal of Business and Management,
Vol.13 No.6,
November
11,
2025
ABSTRACT: With the deepening of digital transformation, IT enterprises are not only the core practitioners of technological innovation but also the active implementers of their own digital transformation. As key executors of technological implementation, the work performance of IT employees directly determines an enterprise’s innovation outcomes and market competitiveness. This paper takes IT employees’ work performance as the research object and focuses on the heterogeneous characteristics of employees in positions such as R&D, operations, product management, and project implementation. Through a combination of literature review and interviews, it systematically identifies the key influencing factors at the individual, organizational, leadership, and technological levels. It further proposes theoretical propositions explaining how these factors may interact to influence performance outcomes in different roles. Based on these conceptual insights, the paper develops role-specific performance improvement strategies. The study aims to provide theoretical foundations and practical guidance for IT enterprises to implement refined performance management in the digital era.