TITLE:
The History and Practice of Leading: Servant Leadership as an Effective Approach in the Healthcare Industry
AUTHORS:
Nicole Poston
KEYWORDS:
Servant Leadership, Healthcare, Followership, Leadership Effectiveness, Models of Leadership
JOURNAL NAME:
Open Access Library Journal,
Vol.12 No.10,
October
27,
2025
ABSTRACT: Various models of leadership have proven effective across organizations and industries. Leaning in on leadership effectiveness within the healthcare industry servant leadership stands out. Incorporating servant leadership skills, characteristics, and behaviors in development, training, and succession planning models increases leader effectiveness at all levels of an organization. Quantitative and qualitative studies illustrated in this essay demonstrate the effectiveness of a servant leadership approach within multiple constructs such as age, gender, experience, rank, and position. Leadership is ever evolving and in industries such as healthcare the demand for servant leadership qualities is not only being sought internally by followers but externally by consumers.