TITLE:
Organizational Change: Impact of Communication on Justice and Commitment to Change
AUTHORS:
Audrey Babic, Eva Joris
KEYWORDS:
Communication, Organizational Change, Organizational Justice, Commitment to Organizational Change
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.13 No.10,
October
13,
2025
ABSTRACT: Currently, there is a lack of research on communication in the context of organizational change. Furthermore, existing studies are mostly conducted in fictitious organizational change contexts, leading to a problem of generalizability. In light of these facts, some authors recommend studying the impact of change communication strategies on different dimensions of organizational justice and on workers’ commitment to organizational change in real organizational change contexts. The present study aims to address these recommendations by investigating the influence of communication in a real organizational change context on the four dimensions of organizational justice and the three dimensions of commitment to organizational change. An online survey was distributed across various online platforms. Based on a sample of 185 Belgian workers, participative communication strategies were found to positively predict all four dimensions of organizational justice, as well as affective and normative commitment to organizational change, but negatively affect continuance commitment to organizational change. This study is the first to explore the relationship between these factors during real organizational changes. The findings may guide managers on communication during the management of organizational change.