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Kim, J., Kwon, H. E., Lee, D., Lee, H., & Lee, K. (2025). From Human Cashiers to Machine: An Empirical Analysis of Self-Service Technologies in the Retail Stores. In Proceedings of the 58th Hawaii International Conference on System Sciences (pp. 1-10).

has been cited by the following article:

• TITLE: The Effects of Cashierless Technology on Amazon’s Stock Price

  AUTHORS: Ngoc My Hai Nguyen (Jearlie)

  KEYWORDS: Cashierless Technology, Volatility, Amazon’s Grocery Stores, Stock Returns, Financial Market

  JOURNAL NAME: iBusiness, Vol.17 No.3, September 29, 2025

  ABSTRACT: The purpose of this study is to investigate how cashierless technology affects Amazon’s stock market performance using scatterplot graphics, T-tests, and regression analysis. The paper analyses changes in Amazon stock return and volatility before and after the launch of cashierless technology in Amazon’s first grocery store. The results show a significant decrease in volatility, which suggests that the market sees the cashierless technology as a way to make things more stable. But there isn’t a statistically significant difference in stock returns, indicating that while innovation may influence risk perception, it does not necessarily translate into short-term gains.