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Kala Kamdjoug, J. R., Bawack, R. E., & Tayou, A. E. T. (2020). An ERP Success Model Based on Agency Theory and IS Success Model: The Case of a Banking Institution in Africa. Business Process Management Journal, 26, 1577-1597.
https://doi.org/10.1108/bpmj-04-2018-0113

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