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Rowlands, H., & Milligan, S. (2020). Quality-Driven Industry 4.0. In S. M. Dahlgaard-Park, & J. J. Dahlgaard (Eds.), Key Challenges and Opportunities for Quality, Sustainability and Innovation in the Fourth Industrial Revolution (pp. 3-30). World Scientific.
https://doi.org/10.1142/9789811230356_0001

has been cited by the following article:

• TITLE: Management Control in the Space of Industry 4.0: A Holistic Perspective for Organisations Using Systems Thinking Approach

  AUTHORS: Anitha Siriwardana, Siegfried Zürn, Abeysinghe Arachchige Chandrasiri Abeysinghe

  KEYWORDS: Digital Transformation, Management Control, Industry 4.0, Systems Thinking, Influence Matrix

  JOURNAL NAME: Open Journal of Business and Management, Vol.13 No.3, May 27, 2025

  ABSTRACT: The rapid digital transformation driven by Industry 4.0 has redefined traditional management control practices and necessitated a holistic rethinking of corporate governance. This paper presents an integrative framework that blends established management control systems with the dynamic demands of Industry 4.0 through the application of a comprehensive systems thinking approach. By developing an influence matrix, the work systematically maps the interdependencies between key elements of management control—such as budgeting, performance appraisal and organisational culture and key design principles of Industrie 4.0, including interoperability, virtualisation and real-time capability. The framework not only highlights the complex feedback loops and bidirectional influences that underpin digital transformation efforts but also provides actionable insights for organisations looking to adapt their control mechanisms to the rapidly evolving technology landscape and ensure a sustainable competitive advantage in an increasingly connected industrial environment.