TITLE:
Online Marketing: Social Media Influencer’s Impact on Shopping Tactics in the United States
AUTHORS:
Raiyan, Mustakim Bin Aziz, Saddam Hosain, Sweety Rani Dhar, Mohammad Hossain, Syeda Kamari Noor
KEYWORDS:
Online Marketing, Social Media Marketing, Social Influence, Customer Service, US Digital Market
JOURNAL NAME:
American Journal of Industrial and Business Management,
Vol.14 No.11,
November
29,
2024
ABSTRACT: Businesses can interact with potential customers through online marketing, also referred to as social media marketing, through digital communication channels like email, social media, and web-based advertising. It makes use of social media, content, and SEO marketing to boost traffic and brand awareness. Successful strategies include using PPC, affiliate marketing, native advertising, influencer marketing, producing high-quality content, hiring social media managers, and adhering to best practices. Since the study emphasizes how important it is to understand consumer behaviour in online marketing, empirical research is needed to assess how well social media increases brand recognition, equity, sales, and post-purchase satisfaction. According to a U.S. survey, consumers are increasingly using social media as a marketing tool, sharing advice, product reviews, and service experiences. Because of the COVID-19 pandemic, social media has become more important in influencing consumer choices. Effective use of social media, which employs content, images, promotions, and influence from opinion leaders to favourably impact consumer purchasing decisions, should be a part of any business’s marketing strategy. Because of the diversity and impact of the American economy and culture, social media platforms are essential for brand development, particularly in the United States. Social media will probably become more influential worldwide, but when creating social media strategies in other nations, cultural differences should be taken into account. The study highlights the need for empirical research to look at how well social media strategies work to increase brand awareness, equity, purchases, and post-purchase satisfaction. It focuses on self-reported social media behaviours. To ascertain whether shifts in social media usage since the COVID-19 pandemic have long-term, systematic effects on consumer behaviour, longitudinal research is required.