TITLE:
Investigating the Impact of Conflict Management Approaches on Organizational Productivity in Healthcare Settings: A Qualitative Exploration
AUTHORS:
Samer Abunemeh
KEYWORDS:
Conflicts, Conflict Approaches, Healthcare Efficiency, Healthcare Organization, Management, Productivity
JOURNAL NAME:
Open Journal of Social Sciences,
Vol.12 No.11,
November
19,
2024
ABSTRACT: This qualitative research analyzed the effects of conflict management techniques on organizational productivity in the healthcare sector. Findings demonstrate that conflict management approaches, such as encouraging open communication and collaboration, are likely to improve organizational productivity in the case of any healthcare facility. Therefore, in such circumstances, strategies that manage and resolve conflicts need to be put into operation. It is because a number of factors such as differences in management style, various employee perspectives or even rivalry between groups may give rise to conflicts in healthcare organizations. These strategies should aim at providing a good working environment which encourages team members to share information, work together and solve problems. Consequently, healthcare organizations will not only increase productivity but also improve employee morale, job satisfaction, and retention. The study suggested that provide healthcare professionals with appropriate training programs on how to deal with conflicts effectively, with a focus on collaboration and compromise.