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Hancock, P. A., Billings, D. R., Schaefer, K. E., Chen, J. Y. C., de Visser, E. J., & Parasuraman, R. (2011). A Meta-Analysis of Factors Affecting Trust in Human-Robot Interaction. Human Factors: The Journal of the Human Factors and Ergonomics Society, 53, 517-527.
https://doi.org/10.1177/0018720811417254

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