Article citationsMore>>

Tannenbaum, S. I., Beard, R. L., McNall, L. A., & Salas, E. (2010). Informal Learning and Development in Organizations. In S. W. J. Kozlowski & E. Salas (Eds.), Learning, Training, and Development in Organizations (pp. 303-331). Routledge.

has been cited by the following article:

• TITLE: How University Teaching Staff Learn from Negative Student Feedback

  AUTHORS: Käthe Schneider, Amine Merve Ercan, Ekin Bayar, Uliana Proskunina

  KEYWORDS: Student Evaluation of Teachers, University Teaching Staff, Grounded Theory, Modes of Learning from Negative Feedback

  JOURNAL NAME: Psychology, Vol.15 No.9, September 14, 2024

  ABSTRACT: Based on a grounded theory approach, the study investigated how university teaching staff are learning from negative feedback in student evaluations of teachers (SETs). To collect qualitative data semi-structured interviews were conducted with 16 university teaching staff from a German university. Voluntary sampling method was used to select participants with an intention to learn from SETs. The interviews were audio-recorded, transcribed, and analyzed through open, axial and selective coding. The analysis resulted in a typology of four learning modes centered on a newly introduced category of dealing with negative feedback. This typology does not only expand the theoretical knowledge of learning from SETs but also provide valuable insights into differential learning potentials.