TITLE:
Applying the Technology Acceptance Model (TAM) in Information Technology System to Evaluate the Adoption of Decision Support System
AUTHORS:
Md Azhad Hossain, Anamika Tiwari, Sanchita Saha, Ashok Ghimire, Md Ahsan Ullah Imran, Rabeya Khatoon
KEYWORDS:
Information Technology, Decision Support System, Business Organization in USA, Technology Acceptance Model
JOURNAL NAME:
Journal of Computer and Communications,
Vol.12 No.8,
August
29,
2024
ABSTRACT: With the beginning of the information systems’ spreading, people started thinking about using them for making business decisions. Computer technology solutions, such as the Decision Support System, make the decision-making process less complex and simpler for problem-solving. In order to make a high-quality business decision, managers need to have a great deal of appropriate information. Nonetheless, this complicates the process of making appropriate decisions. In a situation like that, the possibility of using DSS is quite logical. The aim of this paper is to find out the intended use of DSS for medium and large business organizations in USA by applying the Technology Acceptance Model (TAM). Different models were developed in order to understand and predict the use of information systems, but the information systems community mostly used TAM to ensure this issue. The purpose of the research model is to determine the elements of analysis that contribute to these results. The sample for the research consisted of the target group that was supposed to have completed an online questionnaire about the manager’s use of DSS in medium and large American companies. The information obtained from the questionnaires was analyzed through the SPSS statistical software. The research has indicated that, this is primarily used due to a significant level of Perceived usefulness and For the Perceived ease of use.