TITLE:
A Proposed Approach for Measuring Maturity Level of Software Delivery
AUTHORS:
Osama Hassan Mansour, Atef Raslan, Nagy Ramadan
KEYWORDS:
CMM, CMMI, Software Delivery, Maturity, KPAs, GQM, Practices
JOURNAL NAME:
Journal of Software Engineering and Applications,
Vol.17 No.5,
May
27,
2024
ABSTRACT: Software delivery is vital for modern organizations, driving innovation and competitiveness. Measuring an organization’s maturity in software delivery is crucial for efficiency and quality. The Capability Maturity Model (CMM) framework provides a roadmap for improvement but assessing an organization’s CMM Level is challenging. This paper offers a quantitative approach tailored to the CMM framework, using Goal-Question-Metric (GQM) frame-works for each key process area (KPA). These frameworks include metrics and questions to compute maturity scores effectively. The study also refines practices into questions for a thorough assessment. The result is an Analysis Matrix that calculates weighted scores and an overall maturity score. This approach helps organizations assess and enhance their software delivery processes systematically, aiming for improved practices and growth.